I can't log into my Xbox

Hi David, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to visit your Enforcement page and appeal the suspension.

Please, sign-in here: https://support.xbox.com/help/family-online-safety/enforcement/enforcement-history

Choose an enforcement action to review more info about the cause and effect of the enforcement in the pop-up window.

If the enforcement action qualifies for case review, you can select Submit an appeal to receive more info from Xbox Safety.

After you’ve completed the form, select Submit.

Good luck! I hope this helps.

Source:

https://support.xbox.com/help/family-online-safety/enforcement/how-to-submit-a-case-review

Hey there Erick thanks for taking the time to bring this issue to us.

We suggest if it hasn't already been done to
Start
a New Threadso we can better assist with any and all issues or inquiries with the latest information available so we can cater to this particular issue!

It appears that you are currently logged in. In the top right hand corner, there is a profile picture. If that is a shared device, check that you’re logged out first, then try again. If that does not work, try clearing your browser cookies.

If none of these work, try this website:

https://answers.microsoft.com/en-us...count-to/af8af5fc-9640-4a52-98db-7277d011ea08

It is a Skype issue, but it is relevant since it is a Microsoft account in question. I hope This helps.

Hey senvivian,

I will try my best to help you

A fix that may work: I experienced this error and I just kept spamming 'Try again' and it magically worked (for me atleast)

If that didn't work, try the below

Follow these: In the search bar, search for 'Xbox', Right click and press 'App Settings', once in settings, Scroll down and press on Terminate, Repair, Reset.

Thanks,

Notes: The CrossfireX downage has no impact to your xbox logons.

Thanks for replying. Do you mean that you believe the account might have been compromised? In that case, fill out the account recovery form on this page:

https://account.live.com/acsr