I can't log into my switch it doesn't work it doesn't say it's failed idk if it's because I...

Something must be wrong because it still doesn't work. Idk what the problem might be...

(I got a question btw: when it asks me to log in, it says use Email or Username, do both work actually?)

Hi thanks for your reply I've tried it that way but either I've forgot my password or it doesn't work because I can't get past that part of the process the suspect part is for the last 3 months or so when I log on to my xbox I get a message saying can't
log into messenger.??Thx myles

It stil doesn't work because when i go to do the new update it says update failed

I tried that and it didn't work. Still can't even try to log in because it doesn't do anything when i highlight it.

nope is the blunt answer they gave me the same advice as godmonkee above and it doesn't work, because I can't access My Account (even though I'm logged in) on xbox.com