I cant log in to old microsoft account

Discus and support I cant log in to old microsoft account in XBoX Games and Apps to solve the problem; I have been trying to log in to my microsoft account but its on my old phone which is broke. I need this because the new ps5 version of minecraft has... Discussion in 'XBoX Games and Apps' started by Alfie Turner1, Feb 28, 2025.

  1. I cant log in to old microsoft account


    I have been trying to log in to my microsoft account but its on my old phone which is broke. I need this because the new ps5 version of minecraft has came out but my microsoft is logged in on the ps4 version (this is all on my ps5 same device) i need to log in so i can play servers without lag on the older version but if i unlink and make a new account i will lose all my purchases that ive made. What should i do? Can you help me log in?

    :)
     
    Alfie Turner1, Feb 28, 2025
    #1
  2. kamilstrzelec2 Win User

    Help us secure your account LOOP

    I cant even log to microsoft on that account
  3. Miss Ermine Win User

    Cant log in with that microsoft account

    Thanks Vibroplex! If the issue is indeed a corrupted profile, you can perform these steps on either console.
  4. MuskyMelon Win User

    Cant log in with that microsoft account

    Should I do that all on my console or the one with the pack?

    or some on mine and others on his?
  5. VibroPlex Win User

    Cant log in with that microsoft account

    Sounds like local profile corruption. I'd start by clearing the system cache (it's just temporary files plus game updates, automatically reloaded) by:

    1) Tap the silver Xbox Guide button on the controller, go 2 clicks right to Settings, pick System Settings.

    2) Select Storage (or Memory if Storage).

    3) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

    4) When asked to confirm storage device maintenance, choose Yes.

    Delete profile from your console

    1) go to www.xbox.com/accounts & click on Sign in at upper right - if you can't sign in then ** STOP: DON'T ** delete your profile. Please call Xbox Support
    http://tinyurl.com/XBLnumbers Option 2 for help with your account. If you can sign in, delete & redownload your profile on your Xbox this way:

    2) Go to Settings

    3) pick System

    4) choose Storage

    5) pick All Devices

    6) choose Gamer Profiles

    7) pick the gamertag

    8) choose Delete, and

    9) pick Delete Profile Only. This deletes the profile but leaves saved games and achievements. Now, re-download your profile.

    Re-download

    1) Tap the silver Xbox Guide button

    2) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

    3) Enter the Microsoft Account addresse for your Xbox LIVE gamertag when asked.

    4) Enter the password for the Microsoft Account.

    4A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

    5) Pick the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

    6) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's Xbox!

    7) Sign in, and retry.
  6. BaconisGood53 Win User

    Transfer a game to another account

    unfortunately, purchases are linked to your Microsoft account and cant be transferred to a different account. But as the previous answer says, you can log into your old account, set your xbox as your "Home Console" for that account, and then youll be able
    to access all of your purchased games with the new account.
Thema:

I cant log in to old microsoft account

Loading...
  1. I cant log in to old microsoft account - Similar Threads - cant log old

  2. Hi I'm trying to cancel a Xbox Game Pass on an old Microsoft account I cant log into the...

    in XBoX Accessibility
    Hi I'm trying to cancel a Xbox Game Pass on an old Microsoft account I cant log into the...: Hi I'm trying to cancel a Xbox Game Pass on an old Microsoft account I cant log into the account because I forgot my password I can't reset the password the account is no longer active I also...
  3. Cant log back in to Minecraft with my Microsoft account

    in XBoX Accessibility
    Cant log back in to Minecraft with my Microsoft account: So at fist i was normally playing at a Minecraft server with my friends but lately it started not to show my skin.I searched for solutions and found one that said log off and log back in.I did...
  4. I cant log into my account

    in XBoX Accessibility
    I cant log into my account: I want to log into my normal account, but cant contact support. It won't let me even log in using my phone number maybe because it's an Indian phone number. It says my account is now locked and...
  5. Xbox changed my adult login.live birthday somehow and i cant log in without an adult account

    in XBoX Accessibility
    Xbox changed my adult login.live birthday somehow and i cant log in without an adult account: There are 0 answers to this, 1800 number auto hangs up on me, and its absolutely rediculous that this happened. ff06dbae-c7d8-45cb-9a30-a3db1493ef8d
  6. My minecraft stays logged in on my last account so i cant log in with new

    in XBoX Games and Apps
    My minecraft stays logged in on my last account so i cant log in with new: My first email was *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** than i got hacked so i bought a new minecraft account on the *** Die E-Mail-Adresse wurde aus...
  7. it says my main account atlas changed for minecraft now i cant play or log back in

    in XBoX Games and Apps
    it says my main account atlas changed for minecraft now i cant play or log back in: it says my main account atlas changed for minecraft now i cant play or log back in and whn it shows me the new main atlais it shows some random email thats not mine or any of my family member i...
  8. i cant log into my minecraft acc because of this microsoft error

    in XBoX Games and Apps
    i cant log into my minecraft acc because of this microsoft error: Error Code: 00000000 Correlation Id: c70c1148df66428590cd7a4407881fcf Timestamp: 2025-06-15T07:37:33.243Z 2bff0f9a-0721-4290-a7a4-2c18878eca6e
  9. I am not banned so why cant I log in?

    in XBoX Accessibility
    I am not banned so why cant I log in?: Hey, so I was using a microsoft store account so that I could have gamepass on my main account. The microsoft store account belongs to a friend of mine, the microsoft store account got banned on...
  10. cant log into my old minecraft account

    in XBoX Games and Apps
    cant log into my old minecraft account: So i purchased minecraft Java edition about three- four years ago and i swore it was linked to this account and email, but when i logged in it tells me i dont have the game purchased, i dont know...