I can't log in to my account, it says it doesn't exist but when I create another with he...

Discus and support I can't log in to my account, it says it doesn't exist but when I create another with he... in XBoX Accessibility to solve the problem; please help me got to log into it . d804889e-3757-4f27-9b9a-ccfb83379407 Discussion in 'XBoX Accessibility' started by Jad Khairallah, May 21, 2025.

  1. I can't log in to my account, it says it doesn't exist but when I create another with he...


    please help me got to log into it .

    :)
     
    Jad Khairallah, May 21, 2025
    #1
  2. Faline C Win User

    I can't log in to my microsoft account. He says he doesn't exist

  3. jopa jopavich Win User

    I can't log in to my microsoft account. He says he doesn't exist

    good afternoon. This form says that if I have not enabled two-step authentication, I will not be able to restore my account using this method. Of course, I didn't turn it on. Please tell me, is there another way? I beg you. I need this account.
  4. Faline C Win User

    I can't log in to my microsoft account. He says he doesn't exist

    Hi jopa, I'm sorry to hear you're facing this issue signing into your account.

    Your Microsoft account may have been compromised if you see “Account does not exist”. This suggests the primary alias has been changed.

    Try recovering your account using the Microsoft account recovery form here:

    https://account.live.com/acsr

    For security, consider contacting your bank to cancel auto-renewals and subscriptions.

    Let me know if you have any questions!
  5. 4cc68187-277e-45b9-b Win User

    I Can't Sign In

    Why can't I log into my xbox account? Every time I log in it says my account doesn't exist...I tried my other Microsoft accounts and its still saying the same thing your account doesn't exist. I don't recall deleting my account or confirming to have it
    be taken down.
  6. UddipMayur Win User

    Forgot email

    My main problem is that when I try to log in, is it says that account doesn't exist. But my account exist as I can see it in the friends list of my other account.
Thema:

I can't log in to my account, it says it doesn't exist but when I create another with he...

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