I can't Link my account to minecraft playstation

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If I may ask, what is the exact issue or error that you're getting whenever you're trying to link your account to Minecraft on your PlayStation console?

Thank you for the detailed information. There are multiple reports in regards to the issue that you’re experiencing and to help you, I would recommend reaching out to Mojang.

Here you go: https://help.minecraft.net/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

So I use the qr code to go to the website on my phone. When I put in my password it takes me to a grey screen and I can't put in the code for minecraft to access cross play and realms

Hi Lucas,

I use two platforms, PlayStation 4 and iPhone with same Minecraft account.

And I linked same Minecraft to my PlayStation network.

Hey there, IsaacBoulton

Welcome to the Microsoft Community.

Unfortunately, a Minecraft account can only be linked with one PlayStation account, and Microsoft account. Thus, once it has been linked to a PlayStation account, you are unable to link it with another, sadly. More information about this can be found here: Minecraft for PlayStation® FAQ – Home

In terms of finding out which account it has been linked to, I can't find any information about this. However, I did find this article here: PlayStation® Technical Support FAQ – Home (minecraft.net)

Which states that if you think your accounts have been linked incorrectly, to contact Minecraft support.

If you believe that your Microsoft account or PlayStation™ Network account have been linked incorrectly, contact Minecraft support.

So unfortunately, you would need to reach out to Minecraft about this. If you do get passed to Xbox support again, please try quoting that article.

Nathan