I cant launch any games

Same can not play a single game right now or get most thing to work properly.

I am not trying to purchase anything or down load anything just simply play one of the games I paid $100 for

per that service alert it states


Normal

All games are operating normally,

this clearly is not the case

My name is Loren. I'm an Independent Advisor, and I'll be glad to help you today.

If you are using an external hard drive, disconnect it and don't plug it back. Restart your console and try to launch your game or app.

If that doesn't work, I would suggest that you perform a factory reset.

It will refresh your system and delete any corrupted files that are causing issues.

- Press the Xbox button to open the guide.

- Select System > Settings > System > Console info.

- Select Reset console.

- On the Reset your console screen: Select "Reset and keep my games & apps".

You will have to sign in again.

Also, I would suggest that you try the steps from this link:

https://support.xbox.com/help/games-apps/troubl...

Same! Purchased Destiny 2 on my console and it wont load. Everytime it says “Looks like our service isnt working right”... umm yeah id say so!

Hey there devilsh!

Sorry to hear you are running into these issues, Currently there is an
Active ServiceAlert which is affecting many players. This is basically preventing you from Downloading items you have already purchased, finding previously purchased content or purchasing new content. It looks like there is already a team that is working
hard to get this resolved as quickly as possible.

Of course in the meantime you can always attempt to
Power Cycle your console to see if this can get you around this problem.

I hope this helps!

Try to perform a factory reset with the option to keep games & apps. Also, if you are experiencing issues with your monitor try to test your console with another monitor.

I hope that helps!