I can’t join a multiplayer server in Minecraft Pocket Edition

I can join my friend's Minecraft server when we are at same Wi-Fi, but we can't join each other when we are in different network (Wi-Fi)

Plz help me...

Hello Microsoft Agent i am having the same problem.

i cant seem to connect to my friend who is in Texas (im in uk) and when i join i can move but i cant break blocks however according to my friend i didnt move i can also still take damage and when i respawn upon death i don’t have a physicall form in Minecraft

I will try contacting my internet provider first before doing anything with the network on my own.

Thank you so much for your help Diego! I will update you on whether it works or not.

Hi Deshonti,

Thank you for the update. Essentially you want to make sure that at least port 3074 is open and not being blocked by your service provider since that is the default and main Xbox Live port for connectivity.

UPnP is a set of networking protocols that allows your device to securely connect with every other device over Xbox Live. For the most part, this setting is enabled by default with most routers provided by the service provider, but if it is disabled then
that is most likely the root cause of the issue and you won't need to open the other Xbox Live ports. This setting is usually found on the main page of your admin router settings, or under the networking tab, but of course the user interface for different
router brands vary greatly. If you are familiar with logging into the admin router settings, I recommend going in there and making sure UPnP is enable and if it is, you'll want to disable it, save the changes, and then restart your router. After the router
restarts, go back into the settings, turn UPnP back on and then restart your router once more to apply the changes.

Of course, you can also always contact your service provider for some assistance making sure your network is set up for multiplayer gaming on Xbox Live.

Let us know if you have any other questions!

Yes, me and my friends are using the bedrock version 1.11.1 (which is the latest).

As for the xbox live account, I do have the app and I can sign in perfectly fine. This also applies inside the game because I can sign in just fine, but for some weird reason the online servers do not work.

For the ports, do all of them have to be open? Also, I do not know if it applies to my situation, but I have read something about the uPnP thing, do you think maybe it’s that?

(I do not have much experience with these router and ports stuff).