I can't install the minecraft launcher because this appears

Hi Matheus, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Currently, there's an issue with the Mojang Servers causing an install error.



https://x.com/MojangStatus/status/1800101837304987819

You can try a few troubleshooting steps that have worked for some players.

Please, reset the store and try installing the game again.

To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

Then, on the Microsoft Store, type your game name: "Minecraft".

Close the store and reopen it.

Load the game page and click on "Install".

If it still does work, please, look for the purchase in your Transaction History.

Sign in here:

https://account.microsoft.com/billing/orders?period=AllTime&type=All

Then, copy the order number and contact Xbox Support.

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

Translate: Hi everyone, today i'm going to expose my problem, one month ago i pre-order Minecraft Dungeons: Hero Edition, today i tried to install in the official game launcher of mojang, but in that part it appears i need to re-buy the game, when i have
the game (because i can install this for the Microsoft Store), i would like know if is there any way to link the Microsoft Minecraft Dungeons with the official launcher game

Thank you so much for that, Michal. Please uninstall the Minecraft launcher and then reinstall via this link, please choose "Download for Windows 7/8"

https://www.minecraft.net/en-us/download

hi.



I use Win10 operaing system.



I uninstalled minecraft launcher.



As you suggested I downloaded "minecraft launcher for Win 7/8".



At present I still can't play "minecraft java demo version". I can't launch "minecraft bedroch version". There appears notification that bedrock version is incompatible with launcher

I have completed the tasks but still unable to download Minecraft Launcher, however I am able to install minecraft installer after pressing the link but not minecraft launcher.

Hello,

I'm Nilay and I'll be glad to answer your query today.

Allow Minecraft launcher through the Firewall
Most frequently, Minecraft will be waiting on installation if it can't access the network. Add the Minecraft Launcher as an exception in the Windows Firewall settings to solve it.

Good Luck
Regards