I can't install cricket 22 on my pc

Hello PRUTHVI, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I understand you’re having some trouble when trying to download Cricket on your PC. Let’s try to sort this out.

However, before that, I would like to ask the following questions:

What happens when you try to download the game? If an error message appears, please provide the code or full message.
Are you trying to download the game by using the Xbox app on your PC?
Do you experience something similar when trying to download a different game?
What procedures you have tried so far prior to your post creation?

I just downloaded Cricket 22 last night and tried to play it this morning twice 6th April 22 and had the exact same issue. In tutorial about 5 mins in bang the Xbox Series X automatically switched off. So tried my other games and Xbox Series X works perfectly fine. Luckily Cricket 22 was free. But was looking forward to playing it. Just will uninstall it now. Shame really.

Hi, Ekam! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues installing Cricket 22.

If you don't mind, I'd like to ask you a few questions:

- May I ask which Xbox model you are using?

- Are there any external storage units plugged into your console?

- Are you experiencing similar issues installing/updating other games?

- Could you give me a quick summary of the troubleshooting you've done so far? this would give me a better understanding of the situation so I can avoid repeating something you may have already tried.

Thank you! I'll be looking forward to your reply.
Best regards.

Thanks for responding AJ.

1. Model is Xbox Series X 1 TB
2. No, external storage connectd
3. No, all other games except this one has installed smoothly (Forza, Rocket League, Hitman, MS Flight Simulator to name a few)
4. Troubleshooting done so far is: I've tried restarting my xbox multiple times and try downloading through different internet connections, cleared cache and clean install. But nothing seems to work so far.

I just downloaded Cricket 22 last night and tried to play it this morning twice 6th April 22 and had the exact same issue. In tutorial about 5 mins in bang the Xbox Series X automatically switched off. So tried my other games and Xbox Series X works perfectly fine. Luckily Cricket 22 was free. But was looking forward to playing it. Just will uninstall it now. Shame really.

Me pasa lo mismo con Guardianes de la galaxia. Te pasa a ti igual?