I cant install a game on the xbox app that was purchased

DCZARR_77 · Mar 20, 2023

I have tried all of the troubleshooting steps I can find and non have worked. Uninstall/reinstall, update gaming services, update machine, powershell nothing works. I cant get the game to cancel what started on the installation it just sits in que saying its cancelling but when I force close the app and reopen its still in que.

:)

Rostom L

Hi DCZARR_77!

Let's try to run the Windows Store Apps troubleshooter.
- Open your PC Settings
- Click System
- Select Troubleshoot
- Click on the Other Troubleshooters
- You will see the Windows Store Apps there.

If you're still having the same issue, try to perform a clean boot.
- https://support.microsoft.com/topic/how-to-perf...

Don't forget to check all available updates on the Microsoft Store.
Get updates from Microsoft Store - https://support.microsoft.com/account-billing/g...

goblinmordazz

No,the game is only in the xbox app and microsoft store. So i cant uninstall it in this apps and install it give me a error

AumanshKaushal

I installed XBOX, XBOX Game Pass, XBOX Game Pass Beta app but i cant find the perks tab. (Android)

angelus3889

Firstly thanks for the replies. Ive turned on my xbox one this morning and the season pass is back sitting waiting to be installed at my games and apps between my game install and my saved game. Yes it says on the xbox store that ive already installed it
to my console and is faded out. My mate has got the same issue so im assuming that it isnt be connected to the game yet but you can purchase it and install to console but cant install to game.

MikhailBose

I have tried all the above Steps still i cant install any games because Xbox app cant detect my hard drives while installing, the drives show up in the options to select!! the only games that can be installed are from other stores like UPlay

I cant install a game on the xbox app that was purchased