I cant hear other people in fortnite but they can hear me

Hello @Abdullah Rodgers I hope that you are doing well!

Thank you for taking the time to post this on the Xbox Forums.

If you can’t hear the person you’re trying to chat with after joining their party, try these tips:

• Check that your privacy settings allow communication with everyone. Press the Xbox button to open the guide and select Profile & system > Settings > Account > Privacy & online safety > Xbox Live privacy. Select View details & customise > Communication & multiplayer, and then make your changes.
  
• Unmute or unblock the person you’re trying to chat with. Press the Xbox button to open the guide, and then select Parties & chats.
  
• Select the party to expand the party roster, choose the person you want to unmute, and select Unmute.
  
• Check the party chat volume for each person in your party. Press the Xbox button to open the guide, and then select Parties & chats.
  
• Select the party to expand the party roster, choose the person you want to check, and then verify that their volume slider is at a level that you can hear. To change the volume level, move left or right using the D-pad or the left thumbstick to adjust the volume slider.
  
• Check that you have joined party chat from within the party window.
  
• See if you’re experiencing network latency or other network issues. To do this, check the detailed network statistics for your network by following the steps in:Network settings on Xbox One
  
• See if you’re experiencing an issue related to Network Address Translation (NAT):Troubleshoot NAT multiplayer game issues
  

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Hey there TheHaloRobot,

Sorry to hear about the headset problem, have you tried this guide for troubleshooting yet?
Xbox One Chat Headset Troubleshooting Sometimes it can help with the issue. Which headset are you using with the console as well?

Is your console set to instant on or power saving mode. If set to power saver try changing it to instant on and see if that helps.

You can also try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
the console.

I picked yes. But it did not work. I meant to pick no.

Don't fully understand your last post. Is it working now or not?

I think she means that she clicked yes on Did this solve your problem? instead of clicking no.