I CANT GO TO THE X BOX WEBSITE

Discus and support I CANT GO TO THE X BOX WEBSITE in XBoX on Windows to solve the problem; when i tried to go to the xbox website ON MY LAPTOP it said the following: This site can’t be reached The connection was reset. Try: Checking the... Discussion in 'XBoX on Windows' started by Ravindu Jayakodi, Nov 23, 2018.

  1. I CANT GO TO THE X BOX WEBSITE


    when i tried to go to the xbox website ON MY LAPTOP it said the following:

    This site can’t be reached

    The connection was reset.

    Try:

    • Checking the connection
    • Checking the proxy and the firewall
    • Running Windows Network Diagnostics

    ERR_CONNECTION_RESET

    THERE'S NOTHING WRONG WITH MY INTERNET CONNECTION OF 50MB/PS. I TRIED EVERYTHING

    PLS HELP!!!!

    :)
     
    Ravindu Jayakodi, Nov 23, 2018
    #1
  2. PantsParty04
    PantsParty04 Guest
    something went wrong

    i'm not able to do anything x-box just keeps giving me a code and a website but that wont work either. i cant play anything.
     
    PantsParty04, Nov 23, 2018
    #2
  3. Daily Challenges

    I have been playing the daily challenges regularly and now I cannot even sign into X-box to play the games. I do what they say - sign into X-box and go back to app. When I do - it just keeps saying the same thing. Why can't I sign into X-box on the challenges
    but can on X-box on the X-box website.
     
    smokiepeaches, Nov 23, 2018
    #3
  4. XBF Nestor S
    XBF Nestor S Guest

    I CANT GO TO THE X BOX WEBSITE

    Hey Ravindu thanks for bringing this issue to us!

    We apologize this issue came up but rest assured we are here to help. We suggest trying another browser (Chrome, Bing, ect) and giving it
    another shot. Give it a shot and let us know how it goes!
     
    XBF Nestor S, Nov 23, 2018
    #4
  5. thx for replying but it still doesnt work here is what came on when i typed up xbox.com on internet explorer:

    This page can’t be displayed


    I HAVE ALL READY TRIED LOADS OF OTHER BROWSERS LIKE OPERA , CHROME ,BING MSN
     
    Ravindu Jayakodi, Nov 23, 2018
    #5
  6. XBF Javier R
    XBF Javier R Guest
    Hello Ravindu,

    We understand that there is an issue in being able to load the Xbox Website, and are here to help.

    Would you have you happen to have any anti-virus software open within the background of the Windows PC?

    Are other websites experiencing this same trouble, or is it just this particular site?

    It would be best to ensure that the network connection does not have firewalls enabled that could block the connection to our Xbox Live Services.

    Clarify the information for us and we'll be right here ready to respond.

    Best wishes!
     
    XBF Javier R, Nov 23, 2018
    #6
  7. NO ITS NOT JUST THIS WEBSITE.ALSO I DO NOT HAVE ANY ANTIVIRUS SOFTWARE. I ALSO TRIED TURNING FIREWALL OFF, IT STILL DOESN'T WORK.

    PLS REPLY I CANT GO TO THE X BOX WEBSITE :)
     
    Ravindu Jayakodi, Nov 28, 2018
    #7
  8. XBF Brad A
    XBF Brad A Guest

    I CANT GO TO THE X BOX WEBSITE

    Hello Ravindu,

    Being it is multiple sites it most likely an issue with the PC or internet. Are you running the windows firewall? This one is installed with the OS of the PC. We suggest rebooting your network hardware, unplug it for 30 seconds then plug it back in. Also
    on the internet browser clear the history.

    Hope this helps.

    Thanks,

    Brad
     
    XBF Brad A, Nov 28, 2018
    #8
  9. taidara
    taidara Guest
    What URL are you trying to reach, and from what country?

    Could you try and set a fixed DNS server on the network adapter that you're currently connected with.

    Instead of using the DNS server that were obtained in the DHCP lease information, try use Google DNS (8.8.8.8), or cloudflare DNS (1.1.1.1).

    I would also recommend you to do a 'ipconfig /flushdns' a couple of times from 'cmd'.

    Are you able to browse to the same URL from your smartphone/tablet/etc.?
     
    taidara, Nov 28, 2018
    #9
  10. no i tried turning off firewall and tried rebooting network still doesnt work.
     
    Ravindu Jayakodi, Nov 28, 2018
    #10
  11. Saeleth
    Saeleth Guest
    Hi there!

    You will want to power cycle both your laptop and modem/router. Also, please disable your firewall to test if the page loads as that could be causing the issue as well.
     
    Saeleth, Nov 28, 2018
    #11
  12. XBF Chris J
    XBF Chris J Guest
    Hello Ravindu,

    Thank you for keeping us updated. Since this is happening to multiple websites I have to agree with Brad. This is most likely an issue with your computer, or your internet service. Have you tried going to these sites on a different device, or a different
    network?
     
    XBF Chris J, Nov 28, 2018
    #12
  13. I CANT GO TO THE X BOX WEBSITE

    i think its my wifi provider whos blocking it thx .
     
    Ravindu Jayakodi, Nov 28, 2018
    #13
  14. taidara
    taidara Guest
    You're welcome.

    Now, turn off your computer and grab a good book instead
     
    taidara, Nov 28, 2018
    #14
  15. Darkwolfecze
    Darkwolfecze Guest
    Exactly I think it is provider provider think
     
    Darkwolfecze, Nov 6, 2018
    #15
  16. XBF Brad A Win User

    I CANT GO TO THE X BOX WEBSITE

    Hello Ravindu,

    Being it is multiple sites it most likely an issue with the PC or internet. Are you running the windows firewall? This one is installed with the OS of the PC. We suggest rebooting your network hardware, unplug it for 30 seconds then plug it back in. Also
    on the internet browser clear the history.

    Hope this helps.

    Thanks,

    Brad
  17. XBF Javier R Win User

    I CANT GO TO THE X BOX WEBSITE

    Hello Ravindu,

    We understand that there is an issue in being able to load the Xbox Website, and are here to help.

    Would you have you happen to have any anti-virus software open within the background of the Windows PC?

    Are other websites experiencing this same trouble, or is it just this particular site?

    It would be best to ensure that the network connection does not have firewalls enabled that could block the connection to our Xbox Live Services.

    Clarify the information for us and we'll be right here ready to respond.

    Best wishes!
  18. Ravindu Jayakodi Win User

    I CANT GO TO THE X BOX WEBSITE

    thx for replying but it still doesnt work here is what came on when i typed up xbox.com on internet explorer:

    This page can’t be displayed

    • Make sure the web address https://www.xbox.com is correct.
    • Look for the page with your search engine.
    • Refresh the page in a few minutes

    I HAVE ALL READY TRIED LOADS OF OTHER BROWSERS LIKE OPERA , CHROME ,BING MSN
  19. XBF Nestor S Win User

    I CANT GO TO THE X BOX WEBSITE

    Hey Ravindu thanks for bringing this issue to us!

    We apologize this issue came up but rest assured we are here to help. We suggest trying another browser (Chrome, Bing, ect) and giving it
    another shot. Give it a shot and let us know how it goes!
  20. Ravindu Jayakodi Win User

    I CANT GO TO THE X BOX WEBSITE

    i think its my wifi provider whos blocking it thx .
Thema:

I CANT GO TO THE X BOX WEBSITE

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