I can't get to the login screen on my Xbox 1

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Try these steps to resolve the issue:

Unplug the power cable from the back of the Xbox One and wait 10 seconds before plugging it back in.

Hold down the power button on the front of the Xbox One for 10 seconds to turn it off, then turn it back on by pressing the button again.

Clear the cache of your Xbox One by holding down the power button for 10 seconds to turn it off, unplugging the power cable, waiting 10 seconds, and then plugging the power cable back in and turning it on.

Try using a different profile to see if the issue is with your profile or the Xbox One.

Try using a wired connection instead of a wireless one to see if the issue is related to the network connection.

If none of these steps work, you may need to perform a factory reset on your Xbox One to resolve the issue.

well iv already unplugged and did all that stuff the issue is that i cant even login or do anything it goes from the green loading screen to a grayish black that you would see if profiles to login to would show up

Been trying to login for over an hour. Managed to get in and everything loaded only to get booted back to login screen. It's a *** joke is what this is. My position in cue bounces from 1 to 500000 something and any number in between. Thanks for selling
me a game I can't even play.

I can't even get my logins to count. It's been days of the counter being stuck at 1/10. I'm shocked 1 somehow got counted at this point.

I was forced to install the 5047 build, and since then I can't use my Xbox One. Tried to login, but that only gave me a white screen... Performed a reset and now I can't add any accounts...