I Can’t Get my Xbox360 Games on Xbox One.

kabs_ · Mar 3, 2020

The email of my old 360 account got deleted so i hooked up my Xbox one account to my 360, but when i try to transfer my old games to the cloud on the new account it says that Content can not be transferred between profiles. Is there anyway around this
or do i need my old account?

:)

eugenelovett

I can’t make purchases on xbox360 console, I can make purchase on my computer for xbox 360 games, but I can’t play them cause I can’t sign in to xbox profiles or gametags

kabs_

Yeah i have, but thats the problem I dont remember the password and i cant get back into the email to change it :/

RafaelMouraB-DB3E4E3

Hello kabs, how are you?

You can chat with microsot support to retrieve your e-mail or try to change the email of the old xbox account.

XBF Chris J

Hello kabs_,

Thank you for posting here on the Xbox forums. We understand that you would like to transfer content between 2 Xbox accounts. This, Unfortunately, would not be possible. You would need to have access to your account that owns the 360 games. You should still
be able to sign into your Microsoft account, in most cases, even if your email is no longer valid. Give it a shot and let us know the results!

BIGFISH1990

I can’t download my profile on Xbox360 Please help

I Can’t Get my Xbox360 Games on Xbox One.