I can’t get my Xbox on and it’s very slow when trying

Discus and support I can’t get my Xbox on and it’s very slow when trying in XBoX on Consoles to solve the problem; Im having a issue similar to the black screen of death where it loads up to a black screen however it takes way longer then normal to get there and... Discussion in 'XBoX on Consoles' started by braylonreid, Dec 1, 2018.

  1. braylonreid
    braylonreid Guest

    I can’t get my Xbox on and it’s very slow when trying


    Im having a issue similar to the black screen of death where it loads up to a black screen however it takes way longer then normal to get there and eventually it says preparing console for a long time loads up and goes to the trouble shoot screen where I
    tried to factory reset but when I clicked remove all but keep games and apps it doesnt respon for almost a minute or two but finally does it turns back on goes to the black screen takes a long time to get to the preparing console screen and it takes me back
    to trouble shoot

    :)
     
    braylonreid, Dec 1, 2018
    #1
  2. PatFad
    PatFad Guest
    Microsoft solitaire access problems

    I uninstalled Microsoft Solitaire Collection because my computer was very slow. When I try to reinstall, I get an error code 0x80080207.
     
    PatFad, Dec 1, 2018
    #2
  3. demon 5layer231
    demon 5layer231 Guest
    Need help

    so I redeemed my Xbox live as usual and when I came to redeem it said I got it but I can’t actually use it, it keeps coming up with get more with gold but I’m able to get the games that’s are free with gold but can’t join party’s or play online

    Help would be very appreciatedI can’t get my Xbox on and it’s very slow when trying :)
     
    demon 5layer231, Dec 1, 2018
    #3
  4. XBF Ezra G
    XBF Ezra G Guest

    I can’t get my Xbox on and it’s very slow when trying

    Hi braylonreid,

    Thanks for your post! If the console is not allowing you to factory reset the console, try an

    Offline System Update    . The OSU will allow you to download the most stable and current version of the console and upload it to your Xbox One. Be sure to follow the steps from the link above to perform the update properly.

    Let us know how this goes, thanks again!
     
    XBF Ezra G, Dec 1, 2018
    #4
  5. onyxishere
    onyxishere Guest
    Sorry to hear it. If you're unable to reset your console and are having many issues you may need to send the console in for a repair. You can set this up at
    devicesupport.microsoft.com.
     
    onyxishere, Nov 6, 2018
    #5
  6. Onyx Is Here Win User

    I can’t get my Xbox on and it’s very slow when trying

    Sorry to hear it. If you're unable to reset your console and are having many issues you may need to send the console in for a repair. You can set this up at
    devicesupport.microsoft.com.
  7. XBF Ezra G Win User

    I can’t get my Xbox on and it’s very slow when trying

    Hi braylonreid,

    Thanks for your post! If the console is not allowing you to factory reset the console, try an

    Offline System Update    . The OSU will allow you to download the most stable and current version of the console and upload it to your Xbox One. Be sure to follow the steps from the link above to perform the update properly.

    Let us know how this goes, thanks again!
  8. PatFad Win User

    Microsoft solitaire access problems

    I uninstalled Microsoft Solitaire Collection because my computer was very slow. When I try to reinstall, I get an error code 0x80080207.
  9. wcravey Win User

    Unreadable disc error

    I do have it installed. Seems my whole xbox is struggling. Very slow to log in when I start BO2 getting a black screen and freeze up
  10. AnthonyRoberts9 Win User

    Restoring games

    The original problem was when he fired up the Xbox all his games were there, he was already logged in but when he clicked on a game nothing happened. We tried all sorts but nothing helped, that’s when we reset the console and tried to sign in again. Now we can’t get beyond the spinning wheel when we click on sign in. The console also seems very slow to do anything.
Thema:

I can’t get my Xbox on and it’s very slow when trying

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