I can't get my Rewards Points to convert to currency.

Discus and support I can't get my Rewards Points to convert to currency. in XBoX Rewards & Social to solve the problem; My Rewards Points won't convert to currency. I keep being told I need to update my account billing information. I have done this several times, on my... Discussion in 'XBoX Rewards & Social' started by Pipes McBuff, Jan 2, 2017.

  1. Pipes McBuff
    Pipes McBuff Guest

    I can't get my Rewards Points to convert to currency.


    My Rewards Points won't convert to currency. I keep being told I need to update my account billing information. I have done this several times, on my Xbox One, Xbox 360, and on my PC. Also, why should credit card information be required when none of the
    points will be made currency to any bank account, credit card account, etc.? Seems a little sketchy to me.

    :)
     
    Pipes McBuff, Jan 2, 2017
    #1
  2. Kaej TS
    Kaej TS Guest
    how do I convert my lifetime reward Microsoft points into currency

    How do I convert my lifetime Microsoft points from my rewards to currency
     
    Kaej TS, Jan 2, 2017
    #2
  3. Microsoft points

    So I guess adding bing reward MS points will just convert it to currency then?
     
    BiOHAZARD 901, Jan 2, 2017
    #3
  4. Smwutches
    Smwutches Guest

    I can't get my Rewards Points to convert to currency.

    Support will get back about the deposits, but credit card information is not required for the program. Only billing info (address) for security purposes.
     
    Smwutches, Jan 3, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Pipes McBuff,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Latin Lex Win User

    Microsoft Points Convertion

    Can someone pls convert my reward points into currency in my account I can't figure it out and xbox keeps telling me the forums can fix it.GamerTag I have 7,800 reward points that are not converting into my account every 15 and 30 pls help!
  7. XBLRewards8 Win User

    I can't get my Rewards Points to convert to currency.

    Hello Pipes McBuff,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
  8. Smwutches Win User

    I can't get my Rewards Points to convert to currency.

    Support will get back about the deposits, but credit card information is not required for the program. Only billing info (address) for security purposes.
  9. Starfox2009 Win User

    What happens to XBL Points?

    Wrong, The points get converted into your local currency, i tweeted xbox rewards asking this
  10. BiOHAZARD 901 Win User

    Microsoft points

    So I guess adding bing reward MS points will just convert it to currency then?
Thema:

I can't get my Rewards Points to convert to currency.

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