I can't get my rewards. help please

Discus and support I can't get my rewards. help please in XBoX Rewards & Social to solve the problem; i can't get my rewards points because i have an error with the billing information and i don't konw What to do. f4be2c53-9e82-4f1a-9b75-ebcf46b8acc5 Discussion in 'XBoX Rewards & Social' started by xXGOWXxSPARTAN, Dec 17, 2016.

  1. I can't get my rewards. help please


    i can't get my rewards points because i have an error with the billing information and i don't konw What to do.

    :)
     
    xXGOWXxSPARTAN, Dec 17, 2016
    #1
  2. XBOX LIVE Rewards

    I can't get the MYAchievements Contender reward. I says Get Gold, when I just renewed my Xbox live. Please help!
     
    Classic Bulls, Dec 17, 2016
    #2
  3. S3mj0n
    S3mj0n Guest
    Still waiting for my 30.000 points

    i still didnt get my 30k points transferred to my Xbox account in 30 euro or to my Microsoft rewards account since Xbox rewards ended. Still waiting for my points/money and now I can't access my account because Xbox rewards ended. Please help
     
    S3mj0n, Dec 17, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I can't get my rewards. help please

    Hello xXGOWXxSPARTAN,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
     
    XBLRewards8, Dec 20, 2016
    #4
  5. XBLRewards8 Win User

    I can't get my rewards. help please

    Hello xXGOWXxSPARTAN,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
  6. Smwutches Win User

    not getting my rewards please help

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.
  7. KINGSELT Win User

    not getting my rewards please help

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    from operation packages I have bought and pre-order of call of duty infinite warfare.
  8. KINGSELT Win User

    not getting my rewards please help

    from operation packages I have bought and pre-order of call of duty infinite warfare.
  9. Smwutches Win User

    not getting my rewards please help

    If you preordered Call of Duty this month, it would count towards your Games on Demand punchcard. You would need to purchase 2 more eligible games in order to receive credits.

    In-game consumables (ops packages) are not eligible for credits unless there is a specific offer for them.
Thema:

I can't get my rewards. help please

Loading...
  1. I can't get my rewards. help please - Similar Threads - can't rewards help

  2. I can't redeem my rewards days phone verification won't let me add my cell number because...

    in XBoX Games and Apps
    I can't redeem my rewards days phone verification won't let me add my cell number because...: I can't redeem my Xbox points won't let me add my phone number this app is broken ec9fd281-a816-4b05-8de5-9de5fc7ae6a5
  3. Why can't I redeem my microsoft rewards?

    in XBoX on Windows
    Why can't I redeem my microsoft rewards?: I have tried 100 times to redeem the PC game pass on the xbox app in the rewards section and everytime I hit redeem it just says "something went wrong" 93abfe7b-3f91-4736-9ef5-4cfa6aa11ca8
  4. XBOX rewards hub not loading. 'Sorry we can't access this right now, please try again later'

    in XBoX Accessibility
    XBOX rewards hub not loading. 'Sorry we can't access this right now, please try again later': My son has been trying to access the Rewards hub via his Xbox S. Recently (last few months) the rewards hub has not been loading. He clicks on it and gets a message saying 'Sorry we can't access...
  5. i can't redeem microsoft robux-400 rewardes pack

    in XBoX Games and Apps
    i can't redeem microsoft robux-400 rewardes pack: hello! dear microsoft support team. i have microsoft 6000 limited points,but i can't redeem robux-400 rewards redeem pack . please help me to my problem Solution. thank you so much....
  6. I can't get reward on my fh5

    in XBoX Games and Apps
    I can't get reward on my fh5: Yesterday, I played forza horizon 5 and got enough season score to get huracan sto(20 points). But my points of two championships weren't reflected(10 points), and the reward wasn't granted. I...
  7. Why can't I redem 100 robux from microsoft rewards in Poland

    in XBoX on Windows
    Why can't I redem 100 robux from microsoft rewards in Poland: I tried to redeem robux, but I couldn't see the option for it. I typed "100 robux microsoft rewards", and I got this message: "This item is not available because of region or login status, but...
  8. Why can't I redeem this reward and where did it go?

    in XBoX on Windows
    Why can't I redeem this reward and where did it go?: I went to redeem a reward that I saw the other day for 200 robux for the game Roblox for about 3000 points but when I went to redeem it today it says that it's now 600 and that I need 6000 points...
  9. Can't get help regarding not recieveing microsoft reward points, support is no help. What...

    in XBoX on Windows
    Can't get help regarding not recieveing microsoft reward points, support is no help. What...: I have had an issue for 4 months now where when I complete the microsoft weekly rewards on xbox I NEVER get the 100 points for completing all 3 challenges. I contacted support many times and they...
  10. I can't claim my reward on Xbox one please help.

    in XBoX Sales and Promo
    I can't claim my reward on Xbox one please help.: I just want help claiming my reward on Xbox one. f58b5983-b427-4da1-8774-4399396534ca