I can't get my rewards. help please

Discus and support I can't get my rewards. help please in XBoX Rewards & Social to solve the problem; i can't get my rewards points because i have an error with the billing information and i don't konw What to do. f4be2c53-9e82-4f1a-9b75-ebcf46b8acc5 Discussion in 'XBoX Rewards & Social' started by xXGOWXxSPARTAN, Dec 17, 2016.

  1. xXGOWXxSPARTAN
    xXGOWXxSPARTAN Guest

    I can't get my rewards. help please


    i can't get my rewards points because i have an error with the billing information and i don't konw What to do.

    :)
     
    xXGOWXxSPARTAN, Dec 17, 2016
    #1
  2. Classic Bulls
    Classic Bulls Guest
    XBOX LIVE Rewards

    I can't get the MYAchievements Contender reward. I says Get Gold, when I just renewed my Xbox live. Please help!
     
    Classic Bulls, Dec 17, 2016
    #2
  3. S3mj0n
    S3mj0n Guest
    Still waiting for my 30.000 points

    i still didnt get my 30k points transferred to my Xbox account in 30 euro or to my Microsoft rewards account since Xbox rewards ended. Still waiting for my points/money and now I can't access my account because Xbox rewards ended. Please help
     
    S3mj0n, Dec 17, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I can't get my rewards. help please

    Hello xXGOWXxSPARTAN,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
     
    XBLRewards8, Dec 20, 2016
    #4
  5. XBLRewards8 Win User

    I can't get my rewards. help please

    Hello xXGOWXxSPARTAN,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
  6. Smwutches Win User

    not getting my rewards please help

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.
  7. KINGSELT Win User

    not getting my rewards please help

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    from operation packages I have bought and pre-order of call of duty infinite warfare.
  8. KINGSELT Win User

    not getting my rewards please help

    from operation packages I have bought and pre-order of call of duty infinite warfare.
  9. Smwutches Win User

    not getting my rewards please help

    If you preordered Call of Duty this month, it would count towards your Games on Demand punchcard. You would need to purchase 2 more eligible games in order to receive credits.

    In-game consumables (ops packages) are not eligible for credits unless there is a specific offer for them.
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I can't get my rewards. help please

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