I can’t get into my Xbox account because I fortgot the email I need help

Hello Graham C, My name is oskayra and it would be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

If you have lost access to your account because you do not remember the email address with which you created it, you can complete the recovery form.

https://account.live.com/acsr

You have to provide as much information as possible to regain access.

Why is Xbox support so bad!? Can’t get through to anyone because my issue isn’t related to any of the categories & you can’t seem to be able to talk or email your issue to any Xbox staff

I need to unlock my account and get unbanned

Hello Enchanted,

Thanks for reaching out to the forums. We understand you are trying to recover the account. You will be unable to do the account recovery form as you need to know the email. The best option is request a call from support. They can look up the gamer tag.
If the can VERIFY the account they can provide the information.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Hi There,

Try this lost account email solution and see if it works for you.

Link: https://beta.support.xbox.com/help/account-profile/manage-account/forgot-microsoft-account-solution

Sorry mate I can’t find on any consoles anywhere the email related too the gamertag it got wiped out or taken off the console but most likely taken off. But I don’t know if the person that hacked it changed the email for it also. So that why I need help if there any other way too find the email address linked with hacked my Xbox account because I can’t find on the console sadly.