I cant get into my other email

Discus and support I cant get into my other email in XBoX Accessibility to solve the problem; I have tried recovering my email because it was blocked but when I try to submit my answers it says that they aren't correct. last month over the 30... Discussion in 'XBoX Accessibility' started by Zachary Eisenschenk, Nov 14, 2023.

  1. Zachary Eisenschenk
    Zachary Eisenschenk Guest

    I cant get into my other email


    I have tried recovering my email because it was blocked but when I try to submit my answers it says that they aren't correct. last month over the 30 days it said it would take i put in a submission to change my recovery email address and it still hasn't changed. please help i cant use my xbox or anything that i need and havent been able to for over a month now.

    :)
     
    Zachary Eisenschenk, Nov 14, 2023
    #1
  2. Darhyl Amizola Win User

    I cant get into my other email

    Hi Zachary! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft account. No worries, let me help you sort this out.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    Unfortunately, the only way to recover your account is through the account recovery webform:

    https://account.live.com/acsr

    If I may ask, the security information change for 30 days is already over yet the change was not successful, is that right?

    In this case, you may need to reach out to Microsoft Support for further assistance as they have the tools and resources to properly investigate this case. You may contact them using the link below:

    https://support.microsoft.com/en-us/contactus

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    If the reply was helpful, please don’t forget to upvote or accept it as an answer, thank you so much. Stay cool and have a great day!

    Best Regards,
    Darhyl
  3. Zachary Eisenschenk Win User

    I cant get into my other email

    Thank you for the reply! i will try to contact the support and go from there.
  4. Darhyl Amizola Win User

    I cant get into my other email

    I appreciate the response!

    You're welcome and let's hope for the best!

    Best Regards,
    Darhyl
  5. RockyIowa0374 Win User

    window live id

    the thing is that email for my account is ALREADY taken so i cant recover my password as in i cant sign in to that email account to get the email to reset
  6. HassanB Win User

    i cant get into that email

    Hi,

    You will need to change the e-mail associated with your Xbox LIVE gamertag by filling out the Microsoft Account Recovery form
    here.

    Once you've done that and have successfully changed your e-mail, please make one single post in this section
    here letting them know the situation you're in.
Thema:

I cant get into my other email

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