I cant get a refund on a game i gifted from the Canadian Microsoft store and my friend...

Discus and support I cant get a refund on a game i gifted from the Canadian Microsoft store and my friend... in XBoX Accessibility to solve the problem; I cant get a refund on a game that i gifted. My friend cant redeem the code because i bought the game from the Canadian Microsoft store and hes in the... Discussion in 'XBoX Accessibility' started by Avoid Fresh, Apr 7, 2023.

  1. Avoid Fresh
    Avoid Fresh Guest

    I cant get a refund on a game i gifted from the Canadian Microsoft store and my friend...


    I cant get a refund on a game that i gifted. My friend cant redeem the code because i bought the game from the Canadian Microsoft store and hes in the USA. The game is not showing on my purchases and i only got 14 days to get a refund. Theres no one i can speak with and when i try to request a call or someone to talk to, it says i cant request to talk to someone because theres no one to talk to about this issue. So Microsoft is gonna steal 70$ from me? Is that how Microsoft was able to achieve a 3 trillion dollar marked cap? By stealing from its customers? It shows that this big acquisition should be blocked. Microsoft has no capability of having the decency of being honest about its business. Could someone from Microsoft please contact me?

    :)
     
    Avoid Fresh, Apr 7, 2023
    #1
  2. Avoid Fresh Win User

    I cant get a refund on a game i gifted from the Canadian Microsoft store and my friend lives in the USA. The game is not showing on my purchases.

    Yes that is the problem because i live in Canada and he is in the US it wont work no mater what. And theres no mentioning of that before i pay for it. Can you put me in contact with an Microsoft employee? Or ask someone to contact me for me to get a refund.

    He cant accept the gifted game so that means i just lose 70$? For no reason.
  3. Georges C. Win User

    I cant get a refund on a game i gifted from the Canadian Microsoft store and my friend lives in the USA. The game is not showing on my purchases.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Avoid, if you purchased the game as a gift then the purchase appears in your Purchase History.

    Click on the link below and log in with your account and see if you find your purchase.

    Purchase History

    https://account.microsoft.com/billing/orders

    There, all you have to do is follow all the requirements requested when filling in the form, and then wait for an email with a response to the request.

    This can take up to 72 hours.

    Request a refund for digital games

    https://support.xbox.com/en-us/help/subscriptio...

    Note: Not every game or product is eligible for a refund.
  4. Georges C. Win User

    I cant get a refund on a game i gifted from the Canadian Microsoft store and my friend lives in the USA. The game is not showing on my purchases.

  5. Avoid Fresh Win User

    I cant get a refund on a game i gifted from the Canadian Microsoft store and my friend lives in the USA. The game is not showing on my purchases.

    George i should have done that earlier. Thank you for your help, i really appreciated the time you took to help me and the Microsoft team did help me right away. Ill stand corrected.
  6. Avoid Fresh Win User

    I cant get a refund on a game i gifted from the Canadian Microsoft store and my friend lives in the USA. The game is not showing on my purchases.

    Yes i did all that and when i ask to schedule a call or msg with a real person i get a msg saying that theres no one to talk to about my problem. It gives all these steps to follow.

    I followed all the steps and i cant find the game on my purchases history. I really need to talk about this with a Microsoft employee.

    Otherwise this is a scam.
Thema:

I cant get a refund on a game i gifted from the Canadian Microsoft store and my friend...

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