I can't find my Xbox Game Pass Ultimate that was Paid with Redeemed code.

Discus and support I can't find my Xbox Game Pass Ultimate that was Paid with Redeemed code. in XBoX Games and Apps to solve the problem; [img] [img] The membership had a time period of 3 years from the day it was claimed. I wasn't facing this issue until yesterday.... Discussion in 'XBoX Games and Apps' started by Om Dhami, May 17, 2023.

  1. Om Dhami
    Om Dhami Guest

    I can't find my Xbox Game Pass Ultimate that was Paid with Redeemed code.



    I can't find my Xbox Game Pass Ultimate that was Paid with Redeemed code. [​IMG]

    I can't find my Xbox Game Pass Ultimate that was Paid with Redeemed code. [​IMG]
    The membership had a time period of 3 years from the day it was claimed.

    I wasn't facing this issue until yesterday.

    :)
     
    Om Dhami, May 17, 2023
    #1
  2. XBF Chris J Win User

    Redeem a pre-paid 12 months Live Gold code with Game Pass Ultimate signed

    Hello Andre,

    Thanks for posting here on the Xbox forums. You can find this information in the Xbox Gamepass ultimate FAQ. ill go ahead and quote the part that is relevant to your question :

    With Xbox Game Pass Ultimate, can I still redeem codes for Xbox Live Gold and Xbox Game Pass?

    Yes. These codes will automatically convert to Xbox Game Pass Ultimate at a ratio based on the ERP (Estimated Retail Price) of those codes. Conversion rates are subject to change.

    The conversion rates are currently set to "12 month gold pre paid card = 4 months Game Pass Ultimate. You can find the conversion table at the bottom of this page here Xbox Game
    Pass    . Just select "With Xbox Game Pass Ultimate, can I still redeem codes for Xbox Live Gold and Xbox Game Pass?"
    to see the rest of the conversion rates.

    Hope this helps!
  3. Om Dhami Win User

    I can't find my Xbox Game Pass Ultimate that was Paid with Redeemed code.

    I guess I have been charged after one month of a pass play, but I don't get it wasn't the pass for 36 months (3 goddam years), How can they fool someone like that? saying that "You will be charged after 36 months" and instead doing it just after a 1-month cause from the attachments in the above replies it can clearly be seen that the time period of the pass was 36 months or 3 years, I am just flabbergasted. What should I really do in this situation? Even after reporting via my Xbox pc account, they don't seem to even care, This is really disappointing.
  4. DeniqL Win User

    I can't find my Xbox Game Pass Ultimate that was Paid with Redeemed code.

  5. DeniqL Win User

    I can't find my Xbox Game Pass Ultimate that was Paid with Redeemed code.

    Ohhh I think I got it all wrong Om.

    Thought the free pass you were talking about was just a regular month not the 3 year.

    In that case yes, you should have not beed billed after a month. You should have been after the 3 year period.

    I would advice you to contact xbox support directly

    https://support.xbox.com/contact-us
  6. Om Dhami Win User

    I can't find my Xbox Game Pass Ultimate that was Paid with Redeemed code.

    So that means this 3 year subscription that I got for free is likely to be gone along with the paid one that I cancelled,Isn't it??


    [​IMG]


    so the below one(the second one is also gone?

    I can't do anything now I guess except rescribe by payin the entire 3 year amount

    .................
Thema:

I can't find my Xbox Game Pass Ultimate that was Paid with Redeemed code.

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