I can't enter to the microsoft store of my xbox one

Discus and support I can't enter to the microsoft store of my xbox one in XBoX Games and Apps to solve the problem; please help me I can't enter to the microsoft store of my xbox one b3feb1ae-5bc3-4d69-9918-4c5282f5d9fb Discussion in 'XBoX Games and Apps' started by xElShiiveris59x, Feb 13, 2019.

  1. I can't enter to the microsoft store of my xbox one


    please help me I can't enter to the microsoft store of my xbox one

    :)
     
    xElShiiveris59x, Feb 13, 2019
    #1
  2. XBF Erick C Win User

    I can't enter to the microsoft store of my xbox one

    Hey there El,

    Thank you for reaching back out to us. Make sure that there is no
    pending updates
    for your console as sometimes if the console is not fully up to date you will start to run into similar issues with certain apps.

    If the issue persists after checking for updates then I advise you Factory Reset the console Keeping Games & Apps. Make sure that you
    have the account information to log back in for your account and any other accounts on this Xbox One.

    Give this a try and let us know if this has helped.
  3. XBF Erick C Win User

    I can't enter to the microsoft store of my xbox one

    Hey there El,

    Sorry to hear you are running into this problem. When trying to access the Microsoft Store does it give you an error message/code?

    Go ahead and try to
    Physically Power Cycle
    the console and give it another try.

    Let us know if this helps.
  4. xElShiiveris59x Win User

    I can't enter to the microsoft store of my xbox one

    Hey there El,

    Thank you for reaching back out to us. Make sure that there is no
    pending updates
    for your console as sometimes if the console is not fully up to date you will start to run into similar issues with certain apps.

    If the issue persists after checking for updates then I advise you Factory Reset the console Keeping Games & Apps. Make sure that you
    have the account information to log back in for your account and any other accounts on this Xbox One.

    Give this a try and let us know if this has helped.
    Thanks you very much i restart my xbox and now the microsoft store works thanks you very much for the advice :)
  5. ApocalypseXpony Win User

    I can't enter to the microsoft store of my xbox one

    Hi did it maybe have a update pending?
  6. xElShiiveris59x Win User

    I can't enter to the microsoft store of my xbox one

    Hey there El,

    Sorry to hear you are running into this problem. When trying to access the Microsoft Store does it give you an error message/code?

    Go ahead and try to
    Physically Power Cycle
    the console and give it another try.

    Let us know if this helps.
    When I enter to the microsoft store keeps the logo of the microsoft store for about 15 seconds and then leaves without saying anything
Thema:

I can't enter to the microsoft store of my xbox one

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