i can’t download warzone or fortnite but i can download other games. how can i fix this?

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help on your downloads.

Is this on your Xbox console?

You may follow this guide for troubleshooting steps:

https://support.xbox.com/en-US/help/games-apps/...

If that does not help, please try doing a reset:

NOTE: This will remove the profiles on your console, make sure that you remember the email and password to your account.

No data or game saves will be lost doing this, everything is backed up to the cloud servers.

1. Press the Xbox button to open the guide.

2. Select Settings.

3. Select System.

4. Select Console info

5. Select Reset console.

6. Select Reset and keep my games & apps

This will also help sync the data on your console properly.

they download half way then uninstall

I bought warzone though the Microsoft rewards section. Now it won't show I've bought it. What do I need to do. I can download it from owned games but the store doesn't show I own it. How do I fix it?

Hi Jeronimo, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, reset the store and try installing the game again.

To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

Close the store and reopen it.

Then, on the Microsoft Store, type your game name: "Microsoft Flight Simulator".

Load the game page and click on "Install".

Let me know if it works!

So basically I had warzone and got the modern warfare disc so I had to delete warzone. I got a 100gb update that downloaded warzone and not the multiplayer it says it's suspended but when you click on it, there are many packs to download like multiplayer
2 and special ops 2 and other stuff. If it doesn't show from the inside of the game leave the game and go down you can see your add on in the store.