I can't download the solitaire collection I had previous to reformat windows 10. I get very...

Hi MrDee1! My name is Ricardo an independent advisor ready to help you with this situation!

Please log in to the Xbox app with the email and password you used on the previous OS, this should restore your status and levels on your new installation

I need to add to my previous post that my problem is unique to the Windows 10 version of the Microsoft Collection. Other Windows 10 games such as Microsoft Jigsaw, Minesweeper, and MahJong work just fine. Also on the computer that I returned to Windows
8.1, I am able to access the Microsoft Solitaire Collection and play with no problems.

Microsoft Solitaire Collection usually come pre-installed on Windows 10 or 11. It's under the title Solitaire & Casual Games. If you still can't find it. Then searching for it on the Microsoft Store app should get you it. Once you find it, select the install button to download it. The link for it is here

https://apps.microsoft.com/store/detail/microsoft-solitaire-collection/9WZDNCRFHWD2

Saving Microsoft Solitaire Collection progress between Windows 10 and earlier versions

With the Windows 10 version of Microsoft Solitaire Collection, your progress is automatically saved to the cloud. This means you can sign in on any Windows 10 device and pick up right where you left off. The cloud even saves your progress on challenges and
achievements.

If you're also using a Windows 8 or 8.1 device, your progress is automatically saved to the cloud as well, and you can keep earning achievements and completing challenges between other Windows 8, 8.1, and Windows 10 devices.

Note Any achievements and challenges that you complete on your Windows 10 device will not be available on your Windows 8 or 8.1 devices. The Windows 10 version of Microsoft Solitaire Collection contains new features and challenges that aren't
available in previous versions of the game.

For example, if you play Microsoft Solitaire Collection on your Windows 8.1 device at work and complete all the daily challenges, you’ll find that these challenges are incomplete when you open Microsoft Solitaire Collection on your Windows 10 device at home.
The next day, when you return to your Windows 8.1 device, the challenges from the previous day will show as completed.

Have you had a read of this mate
https://support.xbox.com/en-GB/games/game-titles/saving-microsoft-solitaire-collection-progress-windows-10