I can’t download games what do I do?

Discus and support I can’t download games what do I do? in XBoX Games and Apps to solve the problem; When I try to download games off gamepass it’s either stuck in a loading loop or tells me to buy gamepass again 60b4f241-679b-4d21-8ae1-07ae995f4c5d Discussion in 'XBoX Games and Apps' started by Canion Eats, Feb 6, 2023.

  1. Canion Eats
    Canion Eats Guest

    I can’t download games what do I do?


    When I try to download games off gamepass it’s either stuck in a loading loop or tells me to buy gamepass again

    :)
     
    Canion Eats, Feb 6, 2023
    #1
  2. Francia J. Win User

    I can’t download games what do I do?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    First, we need to make sure that the Xbox game pass is active. Please follow the steps below and make sure that it is showing as "active".

    Press the Xbox button on your controller to open the guide, and then select System > Settings > Account > Subscriptions.

    Once confirmed, please perform an extended powercycle and reset your network hardware by following the steps below:

    1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.
  3. PsychoWolf28 Win User

    I can’t download games what do I do?

    Hi Canion Eats. Is your Gamepass subscription up to date on payments?
  4. Brian Tillman [Outlo Win User

    What do I do? I can’t log in in Minecraft :((

    This forum is dedicated to reporting bugs in the Microsoft Community web site. It's not for gaming questions. Please move your post to the Windows Gaming forum or the Outlook.com forum where account issues can be discussed.
  5. EzequielNeves19 Win User

    I can’t get in contact with epic games what do I do.

    Hi, my name is Ezequiel and thank you for your question and for reaching out. Hello Drew how are you?

    You need to contact Epic support again.

    I'm sure support will help you in the best way.

    https://www.epicgames.com/help/

    This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'
  6. XBF Ezra G Win User

    I can’t type on my Xbox what do I do

    Hello fcollins123,

    Thank you for your post. I understand you are experiencing an issue with trying messages on your Xbox One. To troubleshoot this, please try performing a

    power-cycle    .

    Please let us know how this goes.
Thema:

I can’t download games what do I do?

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