I can't download any game that is MA15+ on EA play despite being old enough

Discus and support I can't download any game that is MA15+ on EA play despite being old enough in XBoX Games and Apps to solve the problem; Anything below MA15+ I can download, but every time I try I get a message saying 'you are not eligible to play this game.' However my birthdate is set... Discussion in 'XBoX Games and Apps' started by GrainedTwo92, Nov 24, 2022.

  1. GrainedTwo92
    GrainedTwo92 Guest

    I can't download any game that is MA15+ on EA play despite being old enough


    Anything below MA15+ I can download, but every time I try I get a message saying 'you are not eligible to play this game.' However my birthdate is set in 2005 so it should work fine but for some reason I can download MA15+ games on the Xbox pc app just not EA play. I currently have Xbox game pass ultimate.

    :)
     
    GrainedTwo92, Nov 24, 2022
    #1
  2. JosefLBohorquez Win User

    I can't download any game that is MA15+ on EA play despite being old enough

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this GRAINEDTWO92

    Exists the possibility that your family organizer / parent restricted the access to these MA15+ titles

    Please ask them to double check this, if necessary share with the parent this article
    https://support.xbox.com/help/family-online-saf...
  3. Yezzmina Win User

    EA Says that im not old enough

    EA uses their own service you log in with to access EA games. It uses that age to determine if you are old enough to play their games. Issues are common with children under 13 playing battlefield. Basically the answer is the same, you cant change the age
    on the EA account. you need to make a new one there that's old enough and associate the new account with your gamertag.
  4. JLC215 Win User

    R18+ finally passed

    Personally don't think it will change much - in the end a game that would have been MA15+ under the old system will get an R18+ and the media will go on about it
  5. aMexicanErb Win User

    Are you a Gamer Mum?

    Haha the struggles of being and adult who plays games! I can't tell you how many times in my job I get looked down on for being a gamer. I love playing games I don't think anyone can ever be to old to play. My wife and I game together sometimes and my
    kids, when they are old enough to hold the controller, will be gaming right beside us!
  6. NxtDoc1851 Win User

    Incomplete Games and a Loss of Faith and Trust

    Also, another thought. Despite how "good" Battlefield 4 is (I enjoyed it despite it being nearly unplayable and then traded it in) and it being playable now. People are still playing it lets EA know that they can continue to do this.
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I can't download any game that is MA15+ on EA play despite being old enough

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