I can't create a new account, how can I actually create a new one?

Discus and support I can't create a new account, how can I actually create a new one? in XBoX Accessibility to solve the problem; Every time I click on create new it sends me to this page with code on it. When I try on my phone it makes me download a file but wont do anything.... Discussion in 'XBoX Accessibility' started by bryan rivera1, Apr 21, 2025.

  1. bryan rivera1
    bryan rivera1 Guest

    I can't create a new account, how can I actually create a new one?


    Every time I click on create new it sends me to this page with code on it. When I try on my phone it makes me download a file but wont do anything. I've tried other methods like xbox live but the same thing happens, its fine if I want to log in but as soon as I click to create a new account it gives me that code.
    I can't create a new account, how can I actually create a new one? [​IMG]

    :)
     
    bryan rivera1, Apr 21, 2025
    #1
  2. Janet_C Win User

    I can't create a new account, how can I actually create a new one?

    Hello!

    Hope you are well. I'll be glad to assist you.

    I'm sorry you're experiencing these issues.

    Please try creating your account through this website:

    https://www.xbox.com/live

    Try using the Edge browser and private mode. If you get an error while creating your account, try clearing your browser's cache and cookies and try again.

    If the problem persists, try connecting your device to a different network. You could also try connecting from a smartphone using mobile data.

    Best regards!
  3. Smwutches Win User

    Can i create a new account

    Your account would only be banned if you do something on it to violate the code of conduct. Follow the rules and you won't have anything to worry about.
  4. Smwutches Win User

    Can i create a new account

    As long as you're not creating another account for the purposes of doing the same things, you'll be fine.
  5. RelishedGlobe61 Win User

    Can i create a new account

    On the code of conduct it said making an account to avoid a ban will result in the new account being banned
  6. Jurgen1488 Win User

    Microsoft and Xbox Accounts

    When I created my Microsoft account it didn't link to my Xbox Live account and it created a new one. How can I get rid of this new xbox account and link my old one?
    Hi JeffreyC4444.

    The Microsoft account is also an Xbox account.

    If you want to create a new Xbox account, it's only possible to create a new Microsoft account.
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I can't create a new account, how can I actually create a new one?

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