I can't connect my xbox series S to the 5G network.

Hello Ian M, I am an independent advisor and I will be happy to help you today. My name is Khaji

If you're having trouble connecting your Xbox Series S to 5G Internet, follow these steps

Check signal and coverage Make sure the 5G signal is available and you have good coverage in your location. 5G connectivity may be more sensitive to distance and obstacles than traditional Wi-Fi. If the 5G signal is weak or unstable, you may have difficulty connecting. Try moving your Xbox Series S closer to the 5G router or access point to improve signal quality.

Also check to see if firmware updates are available for your router. Firmware updates can fix compatibility issues and improve 5G connection performance. Check your router manufacturer's website for the latest available updates and install them by following the instructions provided.

Configure the router correctly. Make sure your router is configured correctly to support 5G connection. You can consult your router's manual or manufacturer's website for specific instructions on how to enable and configure 5G connectivity. Make sure you follow the proper steps and save your changes correctly.

In the network settings of your Xbox Series S, check if the auto-connect option is enabled. If you can't connect automatically, try manually setting up the connection by selecting the specific 5G network from the list of available networks. Make sure you enter the correct password if required.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hello Mias, my name is Khaji I am the independent advisor and I will be happy to help you today.

What may be happening is that your Wi-Fi network is not configured for 5G. I recommend you to follow these steps: You should go to your home Wi-Fi settings and change your channel bandwidth to 40 MHz.

Best regards, Khaji

I connected my Xbox series s to my mobile 5g hotspot and it did not resolve the issue. The games that I selected to download never got added to the queue to start downloading.

Update:

The Xbox One will connect to the 2.4ghz hidden network just fine
(apparently).

I did not initially try to connect to the hidden 2.4ghz network because the Xbox One connected to the non-hidden 5ghz network; I was only thinking in the mindset that the Xbox One will connect to a 5G network because that's what I wanted.

If anyone else is researching this question,

try to connect to the 2.4G hidden network if you are having difficulty connecting to a
5G hidden network.

This worked for me.

I do wish that it would just connect to my hidden 5G network. I do not understand why it will not. I do not understand why it will connect to my 5G network fine when I toggle the "broadcast SSID name" function on the 5G network.

Update:

The Xbox One will connect to the 2.4ghz hidden network just fine
(apparently).

I did not initially try to connect to the hidden 2.4ghz network because the Xbox One connected to the non-hidden 5ghz network; I was only thinking in the mindset that the Xbox One will connect to a 5G network because that's what I wanted.

If anyone else is researching this question,

try to connect to the 2.4G hidden network if you are having difficulty connecting to a
5G hidden network.

This worked for me.

I do wish that it would just connect to my hidden 5G network. I do not understand why it will not. I do not understand why it will connect to my 5G network fine when I toggle the "broadcast SSID name" function on the 5G network.

I'm going to test this when I'm more awake. It should be able to connect to either one, hidden or not.