I can't connect my Microsoft account with Dragon City

Kindly refer this page and follow other solutions

https://answers.microsoft.com/en-us/windows/for...

Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

1) Uninstall the game

2) reset Microsoft store as follows: 1) Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK. Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

2) Open Settings.

Click on Apps.

Click on Apps & Features.

Select the Microsoft Store app from the list.

Click the Advanced Options link.

Click the Reset button.

Click the Reset button again to confirm.

Restart your device.

3) Reinstall your game after restart

This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

Regards,

Dhanam,

Independent Advisor.

I actually think i found the solution i had the same problem i fixed it by making sure microsoft edge is my default browser( make sure you have it installed too) this just fixed the problem for me hope it helps

Hi THE HONORED ONE,

This is the result of our joint efforts.



Cheers!

Best Regards,

| Microsoft Community Support Specialist

Hi THE HONORED ONE,

Welcome to Microsoft Community.

I understand that you're experiencing difficulties connecting your Microsoft account with Dragon City, despite having a stable Wi-Fi connection and trying various troubleshooting steps. It seems like you've done your due diligence in attempting to resolve the issue by repairing/resetting the game, reinstalling it, and restarting your laptop. I can see how frustrating this situation must be for you.

Microsoft Store version of Dragon City was last updated in 2019, which means it may contain outdated code and functional interfaces.

To further investigate the issue, we performed a test using the Dragon City app from the Android platform (from Google Play).

• The Android version successfully allowed for account login.
  

Considering these findings, it seems plausible that the problem lies with the version of Dragon City specifically developed for Windows. Outdated application versions can often result in outdated code, causing compatibility issues and preventing certain functions from working correctly.

Unfortunately, as a respondent, there is not much we can do to directly address this issue.

In this case, it would be best to reach out to the developers of Dragon City.

• I understand that this may not be the immediate solution you were hoping for, but in this case, the ball is in the hands of the Dragon City developers to provide an updated version of the app for Windows users.
  

We fully understand your frustration. It can be disheartening when technical issues impede your enjoyment of a game.

By contacting the developers and expressing your concerns, you can help raise awareness about the issue.

I hope this explanation clarifies the possible causes of the problem and provides some insight into the situation.

Thanks for your patience and understanding!

Best Regards,

| Microsoft Community Support Specialist