I can't configure my Wireless Controller because the window pops up way too small and can't...

Hi, thanks for answering!

Just checked the scale and it was ok, anyway I've tried different ones and the window appears the exact same.

If I try to do it directly as you say, it appears as "Unknown device", so I really can't tell if it's actually the controller or not. Anyway, if I press it, it will try to connect but will fail every time.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Pepe

May I know if you're using a custom scale for your system?

Double check this via Windows settings > System > Display

Also, use the max resolution available for your system.

By the way, if you go directly to Windows settings > bluetooth and devices > add device > everything else

The same bug happens?

Hi Pepe, did you tried waiting a bit more?

Sometimes can take a while until you can see the controller name there.

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If the controller never appears, can you try reinstalling your bluetooth driver card?

If the issue persists, lets try something different (try each one if the previous doesn't work)

A. Create a new local administrator user in your PC and try from there just to test:

https://support.microsoft.com/en-us/windows/cre...

B. Run the SFC tool to find and repair possible corruptions related to the Settings app

https://answers.microsoft.com/en-us/windows/for...

C. Perform an in-place upgrade if the SFC tool doesn't find anything

https://answers.microsoft.com/en-us/windows/for...

Hi, thanks for replying, I have tried all of those methods, there are no wireless devices between the console and the controller, the closest wireless device is my 4G box but that is behind me.

In regards to you mentioning a small reset button on the back of the controller that require a pin to reset it, where is this button exactly because I can't see anything on either of my Series X controllers ?

my network name doesn't come up, so I can't even go onto 'configure network'

plus it's a built in wireless so I can't unplug anything...