I cant complete any transaction on Microsoft Store

Also, you buy gold https://www.xbox.com/en-US/. Just sign into your account and see if you have any issues with purchases Gold there.

If you have any thing you may need to renew or are in debt of you do have to pay for that first before anything else I'm pretty sure but also I've had this happen before try purchasing it on the xbox app on your phone on your account or on your pc on the
Microsoft store on the website and if those dont work then likely itll be an issue with xbox services

Hey there Ericsson,

Sorry to hear you are running into this problem when attempting to complete a purchase through the Microsoft store.

It does not look like there has been any service alert regarding purchases recently but if it continues to give you that same error message stating that "there was a problem on our side..." then I would advise that you
Contact Xbox Support directly so that they may take a look at your account and see if there is any form of alert showing what is going on.

Have you tried to make the purchase through a different device to see if this makes any difference on your side? If you do try to purchase on a different device just make sure that you do log into the correct account so that the entitlement may be linked
to your account.

I hope this helps.

Microsoft claims they never received money from paypal so gift purchase never completed transaction, they said only I can complete transaction but the order and transaction do no show up anywhere under my account or in microsoft store. So no I'm unable to
complete transaction, Microsoft is no help, no surprize there. I contacted paypal and paypal has already pulled money for Microsoft and the dispute outcome is Paypal have denied your claim because Microsoft claims you received the product. Holy moly folks.
So I've lost faith in Paypal they don't protect anyone and you can't call and talk to anyone. Microsoft if you are diligent and look hard enough you can ask for a return call but not for a refund. Isn't that nice. Both companies customer service blows.

I highly recommend NOT buying any products using Microsoft store, and never use Paypal to purchase anything in microsoft store. Apparently when I attempted to use paypal I saw that transaction failed but that was after it redirected me to Paypal for authorization
of payment, once it returned me to Microsoft site the Microsoft store website locked up and I could not proceed. Keep in mind you can not request a refund without a order # and since order had not completed I'm stuck, out $62 for NO services and no recourse
in resolving.

I should have bought Xbox live gift card from Walmart and sent it to my granddaughter. Or better yet buy someone else's gaming system.

Okay, so... I still haven't gotten anything, even after contacting support. Its been close to a month now. On the Microsoft Store, under "Order History," it says the order is complete. But, whenever I go to
commerce.microsoft.com/.../Transaction it says theres no transactions.