I cant change settings due to it saying you are using a childs account when im not

There is no adult account for my child account so I cant change my child account setting. I want to purchase something but cant since i cant find my adult account. When i press on family, it only comes up with my child account.

Hello!

Thank you for reaching out to us here on the forums with this situation. I understand you're having trouble accessing an app due to being on a child account. If the account was set up as a child account changing the date of birth from the Microsoft account
will not change the Xbox Profile from being a child account. It will keep saying it is a child account until the originally entered date of birth become 18 years old. You may have to use a different adult account to do the desired actions.

well what if i cant access my xbox settings it only says error child trying to access settings and redirects me to a page on how an parent can change the settings even when my account is an adult account?...

im trying to change the "Create and join clubs" setting and my account is an adult account

And yes i cant join "Realms" in Minecraft due to this

Hello Crabby0patty

I suggest giving us a call at
Contact Us reason being is they can help determine if you have adult or child account. Unfortunately if it is a child account there are two birthdates one on account.microsoft.com that can be changed but there is also one on Xbox.com that cant be changed
once it is set it there till 18. The link it sending youto is due to it reading as a child account. If so you will need a parent account to adjust your settings they can do so at https://account.microsoft.com/family

Hope this helps

Thanks

Brad

Xbox Forum Team