I can’t change my profile picture

CordMuncyMuncyMuncy · Nov 17, 2017

whenever I try to change my Xbox profile picture, it’s says “we still have your picture, we will upload it once we verify it’s ok” but there’s nothing wrong with it. Message Satkuuuuu if you have a solution

:)

TwopieceMercury · Nov 17, 2017

Can’t send msg and change my profile picture

I can’t send messages on Xbox or change my profile picture and I have a perfect record on enforcement.com for Xbox and I called a sponsor for and they told me that I’m good and it’s a glitch or something and I told him to come here and tell you what’s going
on because in their department they can’t really do nothing and I can’t change my profile picture and is a picture of me and that’s what it’s always been and it’s telling me I can’t change it because it past activity but I never Change my profile picture so
it doesn’t make sense because on the enforcement website it tells me congratulations for having a perfect reputation please help

Maturiity · Nov 17, 2017

I can’t change to a custom gamer picture even though I’m on adult settings

I can’t change my gamer picture to a custom one even though I’m on adult setting

Cary vonMacMillan �

I can’t change my profile picture. Fix it

DevonFelder

I can’t change my profile picture it keeps saying try in a little while

NathanChambers2

It's keeps saying xbox live content

QUEENMISFITS

It has been disabled at the moment

Rodrigo Oliver

Hi Bill, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Where are you trying to make the change?

Have you tried via the website?

Please, log in to this website: https://account.xbox.com/Profile

Click Customize > Change gamerpic

If it still does not work, try using another web browser.

If you want to use a custom gamerpic, you can do it on the Xbox App.

Click on your Current Gamerpic to open your profile, then: Click on the Edit Button (Pencil) > Click on the + Image logo to bring up your mobile device gallery > Select the Picture and adjust it.

For more information: https://support.xbox.com/help/account-profile/profile/change-gamerpic-on-xbox-one

Let me know if it works!

I can’t change my profile picture