I can’t change my profile picture through the XBOX app but I can change it through the xbox

As stated at Support XBOX

Adjustments to customised picture uploads

As people look to gaming for social connection, we’re seeing record numbers across Xbox Game Pass, Xbox Live, and Mixer. To streamline moderation and ensure the best experience for our community, we’re making small adjustments. We've
temporarily turned off the ability to upload custom gamerpics, club pics, and club backgrounds.

I have the same problem!! for about a month now! No offensive picture, Always just selfies of me. Tried Uninstalling and reinstalling the xbox app, no change, on my laptop it doesnt even give me the option for a custom picture! Microsoft please
fix this

@Destah

As stated by Xbox Support and others here, adjustments and changes to customized picture uploads are currently disabled. As
people look to gaming for social connection, they're seeing record numbers across Xbox Game Pass, Xbox Live, and Mixer. To streamline moderation and ensure the best experience for the community, they're making small adjustments. They've temporarily
turned off the ability to upload custom gamerpics, club pics, and club backgrounds.

I have the same problem!! for about a month now! No offensive picture, Always just selfies of me. Tried Uninstalling and reinstalling the xbox app, no change, on my laptop it doesnt even give me the option for a custom picture! Microsoft please fix this

Posted on Xbox Support home page is a notice that all custom pictures are disabled until further notice. You can read more about here.

https://beta.support.xbox.com/

Hello there,

You can try change your Xbox Profile Picture through Xbox App on Mobile.

Regards!