I can't change location where I want to install my games.

But I still have my hard drive with my games installed on them and I haven't changed my install location. Shouldn't all my games still be showing in the Xbox app until I change where it is looking for those games?

Hi Samantha!

Have you already changed your install location through the Xbox app?

Open your Xbox app > Settings > General. Set your location to D drive where you want to install your new games

So I can't change the install location?

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello K33N0BR0WN,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well. Let me see how I can assist you with this concern.

However, in your isolated case, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

• Xbox app and Gaming services version?
  
  • Xbox app > select Profile picture > Settings > About.
    
• Was this working before?
  
• Recent activity or changes made before the issue appeared?
  
• Current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Use the system file checker tool

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Troubleshoot issues with the Xbox app for Windows

Troubleshoot issues with the Xbox app for Windows | Xbox Support

Create Folder path:

C:\XBox\Games (First letter depends on the drive you want to install the games)

Create a test profile

Create a local user or administrator account in Windows - Microsoft Support

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.