I can't bye Gald status, but I paid for it 5 times

Why the purchase of gold status shows that the payment failed, even though the money from my account withdrew as much as 5 five times. But the status of gold has not been rated. So I had to buy the game more than was requested for the shares. How to fix
this situation and get my money back and still get the gold status?

:)

 

my xbox game pass was paid automaticaly, and I lost the money and the signature.

My money it's in the 'pendent' status, but I can't get him back, it was paid the mensality of the Game Pass, and stays like it was not paid... I canceled my signature, but the money still not back.

 

Cancell Gold Live status

Hello! I don't want to continue my subscribtion for Gold Live status, but the bill is unpaid and it regularely tries to be paid. I won't paid it. Please, cancel my Gold Live status, because it is still active, however I haven't use it since the Gold Live
time is over. Thank you.

 

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