I can't buy Recore after free trial expired

After playing my 30 min. Free trial I tried to purchase ReCore and it reads You already own this product, however, when I try to launch the game it tells me my free trial has expired and I need to purchase the game.When I try to
purchase the game it still reads You already own this product but when I press play I'm told to purchase the game because my free trial is over.

:)

 

Unable to launch ReCore due to an expired trial even though I have Xbox Game Pass

I'm a game pass subscriber. I've spent over 12 hours playing ReCore recently. ReCore is in Xbox Game Pass. I was just playing it and it suddenly kicked me out of the game and said my trial expired. In the Xbox store it says "trial
owned" for ReCore, but I should have access through game pass. In the Windows store, it says I own ReCore and doesn't mention a trial. I can't figure out how to get the game to play now on my Xbox.

 

Free Gold Membership Problem

I understand, but that was not the problem I was having. The 14-day trial worked great until it expired. Now I can't get Gold, or use my one month free trial.

 

Sorry to hear it. Please try making the purchase from this link ReCore kaufen – Microsoft Store de-DE

If that doesn't work then you should call phone support to have the trial license removed from your account. You can click this link to get the number for your region Customer Support