I can't buy Recore after free trial expired

RazgrizDemon13 · Sep 19, 2017

After playing my 30 min. Free trial I tried to purchase ReCore and it reads You already own this product, however, when I try to launch the game it tells me my free trial has expired and I need to purchase the game.When I try to
purchase the game it still reads You already own this product but when I press play I'm told to purchase the game because my free trial is over.

:)

PhilipDeets · Sep 19, 2017

Unable to launch ReCore due to an expired trial even though I have Xbox Game Pass

I'm a game pass subscriber. I've spent over 12 hours playing ReCore recently. ReCore is in Xbox Game Pass. I was just playing it and it suddenly kicked me out of the game and said my trial expired. In the Xbox store it says "trial
owned" for ReCore, but I should have access through game pass. In the Windows store, it says I own ReCore and doesn't mention a trial. I can't figure out how to get the game to play now on my Xbox.

HELLA RAD COLE · Sep 19, 2017

Free Gold Membership Problem

I understand, but that was not the problem I was having. The 14-day trial worked great until it expired. Now I can't get Gold, or use my one month free trial.

onyxishere · Sep 19, 2017

Sorry to hear it. Please try making the purchase from this link ReCore kaufen – Microsoft Store de-DE

If that doesn't work then you should call phone support to have the trial license removed from your account. You can click this link to get the number for your region Customer Support

onyxishere

Sorry to hear it. Please try making the purchase from this link https://www.microsoft.com/store/p/ReCore/9NBLGGH1Z6FQ

If that doesn't work then you should call phone support to have the trial license removed from your account. You can click this link to get the number for your region http://support.xbox.com/contact-us?isChatCallAvailable=false

HELLA RAD COLE

I understand, but that was not the problem I was having. The 14-day trial worked great until it expired. Now I can't get Gold, or use my one month free trial.

VinJung

same here. I tried to buy 'Recore' and I saw that error message.

then I tried to buy 'Forza Horizon 3' there is no problem. I bought it.

so I return to 'Recore' and tried buying again, shown error message. what the hell?

I can't buy Recore. why..

Auswulf

It isn't technically free though. I would say it is a full access time trial that expires on the 16th. After that date it isn't free. It's kinda like borrowing the game.

ChiefJoboo

No, once the trial is expired that's it. You can't get another one with xbox support unlike the other people have said in this thread.

Please buy gold or get another trial that is working.

I can't buy Recore after free trial expired