I can't buy minecraft

i buy minecraft bedrock but i can't get minecraft java it show me click buy

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

First, make sure that the transaction is showing up on your end and is stated as "completed", please sign in to https://account.microsoft.com/billing/orders, and once confirmed, sign out on Microsoft Store App as well as Xbox App and then try launching the game again.

By the way, if that still didn't work, can I have the exact message prompt that you're getting?

I am happy to know that it's working now and please don't say that, we all need help sometimes.

Enjoy playing your game and you're welcome.

Minecraft Launcher is currently not available in your account. Make sure you're signed in to the Microsoft Store and try again. Here's the error code, in case you need it: 0x803F8001

I tried being signed out or signed in it does not change the error message when I start MinecraftInstaller.

It says that I am minor so it may be a problem (I am 17 and in France) but the order is completed so it seems weird that I can not install the game

I also don't have a mojang account

Thanks for the answer

Good day!



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com).



Thank you for your understanding.


Respectfully,



Microsoft Community Moderator