I can't buy gold

Hi Gabriel!

It seems like you don't have enough funds in your account. It's possible that you need to delete and add your debit card again for it to work, or Xbox Live services are down.

Hello Gabriel,

Thank you for posting here on the Xbox forums. I'm sorry to hear about this issue with purchasing xbox live gold. You may be short on funds if you are not accounting for taxes.

If this is not the case, then you should contact Xbox support as stated in the Error message you posted for us :

1. Contact us here
2. Select My Account
3. Select "See other options"
4. Select Error Messages and codes
5. Select "Show contact options"
6. Select Request a callback from support

Hope this helps!

I'm level 63 on GTA V Online and i can't buy Gold Membership , My mom allow me to buy , i have Custom Privacy Settings to allow purchases, i can buy Disney Custom for my player , but i can't buy Gold Membership

Plz , help me

Once again, I fully expect to be totally ignored. I have been trying to have this problem FIXED since 04/28/18 and I have even done a live chat with support, which was totally USELESS. I have not been able to buy coins since April 28th, 13 DAYS! The advice
I received was to change browsers. NO HELP! This is my last attempt before I delete all Microsoft games and start shopping for an Apple. Every time I try to purchase coins, I get the message that I already own this item so the purchase cannot be made. NO ONE
has been able to tell me why and NO ONE has helped me to buy the coins. Thanks for nothing support. If no help is received in the next 24 hours I am done.

STILL waiting for this problem to be fixed. STILL cannot buy gold, it says I already own it and I DO NOT. Your initial fix allowed one series of purchase attempts to all be approved at one time. Thanks, it damn near broke my bank account since all attempts
that had been declined were instantly routed through my paymen.t method. If at all possible could you just remove the block from the time of fix on and not retroactively. I am on my last attempt to fix this before I give up on Bingo.

Vince