I can't buy Game Pass. On account i have 33 zł, Game Pass cost 1zl and i still can't buy...

Discus and support I can't buy Game Pass. On account i have 33 zł, Game Pass cost 1zl and i still can't buy... in XBoX Sales and Promo to solve the problem; When i want buy free 14 days Game Pass i see message that i must choose another way to pay for it (pay pal or credit card ) becuse i have not enought... Discussion in 'XBoX Sales and Promo' started by XameRpl, Dec 23, 2018.

  1. XameRpl
    XameRpl Guest

    I can't buy Game Pass. On account i have 33 zł, Game Pass cost 1zl and i still can't buy...


    When i want buy free 14 days Game Pass i see message that i must choose another way to pay for it (pay pal or credit card ) becuse i have not enought money. Offcourse it isnt true becouse i have 33 zl. I tryied bought Live Gold and its works. So i dont
    understand whats going on. Why i cant buy Free Game Pass or Game pass on discount but can Live Gold. I havent found any arrears. I tryed bought it on Xbox and phone so it isnt just a bug. For paying im using microsoft account (i wont use credit card or pay
    pal). Unfortunately my english isnt very well so use easy english when you will be answering. ThanksI can't buy Game Pass. On account i have 33 zł, Game Pass cost 1zl and i still can't buy... :)

    :)
     
    XameRpl, Dec 23, 2018
    #1
  2. NeoDan123 Win User

    I can't buy Game Pass. On account i have 33 zł, Game Pass cost 1zl and i still can't buy IT. I event can't buy free 14 days.

    The 14 day trial is only for 1st time users. If you used gamepass before you wont be able to use it.

    As for buying gamepass with your account, it os not possible to buy gamepass with the credit on your account. Only by credit card or paypal.
  3. XBF Crystal P Win User

    I can't buy Game Pass. On account i have 33 zł, Game Pass cost 1zl and i still can't buy IT. I event can't buy free 14 days.

    Hi there Tiger,

    Thanks for reaching out. I'm sorry to hear about the issue with trying to complete a purchase for Game Pass.

    Unfortunately, for the game pass subscription you will need a credit card on file to make a purchase or the free trial.

    Take a moment to review the
    Microsoft Services Agreement    : d. Recurring Payments.

    For any billing or subscription issues, I would recommend to
    contact Customer Supportfor
    further assistance.

    Hope this helps.
  4. Smwutches Win User

    I can't buy game pass

    Since it starts a recurring subscription, you have to either also have a credit card/Paypal on file or enough funds in your account for the next payment as well, even if you plan on turning off auto-renewal.
  5. GMS1stLDYCannon Win User

    I can't buy game pass

    Hello, you need to use a debit/credit card or paypal to purchase.
  6. MarioBatesBates Win User

    xbox one digital games license

    Thank you all for the answers. I bought the division 2 ultimate edition on a secondary account, now I can't play the season pass and all the contents of the ultimate edition on my primary account. at least can you pass the license of a single game? if
    not, I'm forced to buy back the game again, which cost me so much.
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I can't buy Game Pass. On account i have 33 zł, Game Pass cost 1zl and i still can't buy...

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