I can’t buy anything on the Minecraft marketplace

Discus and support I can’t buy anything on the Minecraft marketplace in XBoX Accessibility to solve the problem; Hi, so, every time I try to buy something on the Minecraft marketplace, it keeps saying sorry, we couldn’t complete your purchase. Maybe check your... Discussion in 'XBoX Accessibility' started by Anthony DiGiusto, Nov 18, 2023.

  1. Anthony DiGiusto
    Anthony DiGiusto Guest

    I can’t buy anything on the Minecraft marketplace


    Hi, so, every time I try to buy something on the Minecraft marketplace, it keeps saying sorry, we couldn’t complete your purchase. Maybe check your internet connection? And I see it all the time! My internet connection is great and I have tried shutting down my device, which is and iPad, but it will never work! I need some advice on how to fix this!

    :)
     
    Anthony DiGiusto, Nov 18, 2023
    #1
  2. Sodangidni Win User

    I can’t buy anything on the Minecraft marketplace

    Hello, Anthony D. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

    I’m sorry to hear you’re having trouble when trying to purchase something in the Minecraft marketplace.

    Not only that, but I want to inform you that for specific game issues, Minecraft has a dedicated team.

    They will be able to provide further assistance regarding this matter if you’re able to purchase content on other apps or games on your iPad.

    You can contact them by clicking below:

    https://help.minecraft.net/hc/en-us/requests/new

    Furthermore, I think you may find helpful the following thread. There, you can review when it’s necessary to reach Microsoft support or the dedicated game support:

    https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

    Thanks for your attention,

    Arturo.
  3. Anthony DiGiusto Win User

    I can’t buy anything on the Minecraft marketplace

    Thank you, I’ll do that if it doesn’t work again, but right now my problem is solved.
  4. Sodangidni Win User

    I can’t buy anything on the Minecraft marketplace

    Hi, Anthony.
    Thanks for taking the time to let me know that restarting your iPad allowed you to purchase content in the Minecraft marketplace.

    For now, I just want to wish a good weekend.

    Regards,

    Arturo.
  5. SethToth Win User

    Still can’t download marketplace content in Minecraft.

    I am able to download stuff from the Microsoft store. It’s only Minecraft marketplace I can’t download anything.
  6. Bradyn Smith Win User

    I recently updated my microsoft email from an old one to a new one and now i can only play offline games and i can’t access the store to purchase new games, can someone help me

    I also didn’t say that for example on minecraft or nba2k i can only play by myself no friends can join and i can’t buy vc or get on the minecraft marketplace please help
Thema:

I can’t buy anything on the Minecraft marketplace

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