i cant buy anything on marketplace minecraft

Discus and support i cant buy anything on marketplace minecraft in XBoX Accessibility to solve the problem; when i try to buy something it only says sorry we were unable to complete youre purchase and i have enougth minecoins... Discussion in 'XBoX Accessibility' started by Markus Sukram, Apr 13, 2025.

  1. Markus Sukram
    Markus Sukram Guest

    i cant buy anything on marketplace minecraft


    when i try to buy something it only says sorry we were unable to complete youre purchase and i have enougth minecoins

    :)
     
    Markus Sukram, Apr 13, 2025
    #1
  2. DaBestGoose Win User

    I cant buy anything in the minecraft marketplace

    How do I contact the Microsoft tech support?
  3. Renatodibi Win User

    I cant buy anything in the minecraft marketplace

    Hi DaBest.

    My name is Renato.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    It seems to be an issue with the IP being recognized as a connection from Argentina. I don't know if you have tried using another connection, such as mobile data with your phone as a hotspot, for example.
    You could also try resetting your modem/router (usually, unplugging the modem for a few minutes can be sufficient).

    Furthermore, I recommend following the link provided in the article about switching to another geographic area. It should allow you to set the correct one.

    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/region-block

    I hope my suggestions can be helpful.
    Otherwise, in my opinion, you should contact Microsoft technical support.

    Kind regars
    Renato
  4. Janet_C Win User

    i cant buy anything on marketplace minecraft

    Hello!

    Hope you are well. I'll be glad to assist you.

    I'm sorry you're experiencing these issues.

    The Minecraft Marketplace is managed by Mojang. If you have any issues purchasing content with Minecoins, please report it to their support team via this website:

    https://help.minecraft.net/hc/en-us/request/new...

    I hope the information has been clear, I will be attentive to any questions you may have.

    Best Regards.
  5. SockPuppetKilla Win User

    8c010003

    I cant buy anything either and it says the same code...the marketplace is probably down for now...
  6. Sodangidni Win User

    I can’t buy anything on the Minecraft marketplace

    Hello, Anthony D. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

    I’m sorry to hear you’re having trouble when trying to purchase something in the Minecraft marketplace.

    Not only that, but I want to inform you that for specific game issues, Minecraft has a dedicated team.

    They will be able to provide further assistance regarding this matter if you’re able to purchase content on other apps or games on your iPad.

    You can contact them by clicking below:

    https://help.minecraft.net/hc/en-us/requests/new

    Furthermore, I think you may find helpful the following thread. There, you can review when it’s necessary to reach Microsoft support or the dedicated game support:

    https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

    Thanks for your attention,

    Arturo.
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i cant buy anything on marketplace minecraft

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