I cant buy anything ok something

Discus and support I cant buy anything ok something in XBoX Games and Apps to solve the problem; Ok i can't buy Xbox live gold if i want to buy it,it says not accept i just can buy games how can i fix it 5495ae37-ed12-4e6d-8c89-c34eb8c0a976 Discussion in 'XBoX Games and Apps' started by ilocig Arian, Mar 14, 2020.

  1. ilocig Arian
    ilocig Arian Guest

    I cant buy anything ok something


    Ok i can't buy Xbox live gold if i want to buy it,it says not accept i just can buy games how can i fix it

    :)
     
    ilocig Arian, Mar 14, 2020
    #1
  2. XBF Eladio M Win User

    I cant buy anything ok something

    Thank you taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with being able to purchase an Xbox Live Gold subscription on your account.

    I would recommend that you check out the
    Services and subscriptions
    page to verify that you do not have any active subscriptions or past due balances that could be preventing further purchases.

    Give this a try and let us know if you can find more info this way.
  3. AridLizard Win User

    I cant buy anything ok something

    are you trying to buy Gold with a debit/credit card, account balance or gift card?
  4. SatanicoDrCadillac Win User
  5. AngelObullets Win User

    I cant buy anything ok something

    Hi there

    As said it might be best to double check there is no outstanding balance on your mircosoft account and check if you don't have restrictions on your account.
  6. ooD0C H0L1DAYoo Win User

    I cant buy anything ok something

    1. Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.
    2. Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

    If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.

    Important If your console is in instant-on power mode, the above steps will shut the console off completely. Instant-on mode, or the ability to turn on your console by saying "Xbox on," won't be enabled until you restart the console.
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I cant buy anything ok something

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