I Can't buy anything from the xbox store

Discus and support I Can't buy anything from the xbox store in XBoX Sales and Promo to solve the problem; I can't buy anything from the xbox store despite my credit card works perfectly on the other websites and platforms a77671c8-169f-4c04-a7f8-299b8a1fc715 Discussion in 'XBoX Sales and Promo' started by SalahMess, Sep 25, 2019.

  1. SalahMess
    SalahMess Guest

    I Can't buy anything from the xbox store


    I can't buy anything from the xbox store despite my credit card works perfectly on the other websites and platforms

    :)
     
    SalahMess, Sep 25, 2019
    #1
  2. Vunixr Win User

    I Can't buy anything from the xbox store

    What is the error code message that you are getting? and have you tried hard rebooting your Xbox?
  3. Epic Louie Win User

    I Can't buy anything from the xbox store

    Your best option would be to contact support. https://support.xbox.com/en-US/browse/billing
  4. Christyna64 Win User

    I Can't buy anything from the xbox store

    Have you tried power cycling your console by holding the power button in until it turns off?
  5. XBF Steven R Win User

    I Can't buy anything from the xbox store

    Hey there SalahMess

    Thanks for reaching out to the Forums for advice on how to hopefully regain your ability to purchase things. I can totally understand how this could be pretty frustrating/concerning. Seeing as this problem has to do with your payment instrument, I suggest
    actually getting in contact with
    customer support     so that an agent can help perhaps get to the bottom of this.

    When you get the chance, give that a shot and let us know how that helped.

    Thanks!
  6. ScheduledAbyss8 Win User

    I Can't buy anything from the xbox store

Thema:

I Can't buy anything from the xbox store

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