I can't buy a game using my gift card

Discus and support I can't buy a game using my gift card in XBoX Sales and Promo to solve the problem; Please help me. I redeemed my 25 dollar gift card just the other day and was planning to buy a game, but when I tried to buy it, the payment method... Discussion in 'XBoX Sales and Promo' started by Furannu, Dec 21, 2020.

  1. Furannu
    Furannu Guest

    I can't buy a game using my gift card


    Please help me.

    I redeemed my 25 dollar gift card just the other day and was planning to buy a game, but when I tried to buy it, the payment method that is shown is only Credit card, Paypal, and redeem a gift card. How am I supposed to buy a game Microsoft? When I already
    redeemed my only gift card. And why is this built this way Microsoft?

    :)
     
    Furannu, Dec 21, 2020
    #1
  2. H.HOME Win User

    how do I use microsoft account balance?

    So I can't use it to buy a gift card. That is stupid what's the point then.

    I dont want a game or movie. I just want the gift card to use for in game stuff.

    What a waist of my time earning points that can't be used.
  3. Kayne Presquito Win User

    Do you keep (still install, play, and run) apps you buy when you change regions?

    Not any of the game passes. Planning on buying minecraft and its such a hassle for me to process a card so im using online shops to buy gift cards and we dont have gift cards for my region so im buying US xbox gift cards to buy minecraft. I already got 5 usd in my account, I'm asking because I don't wanna buy the app if I can't use it when I revert my region. Thanks for the response
  4. Smwutches Win User

    How do I spend my Microsoft balance on my Xbox?

    You can't buy a gift card with funds in your Microsoft account balance. That would be essentially buying a gift card with a gift card. You would need to buy a game or other content in the store and use your account balance as the payment method.
  5. TinyTech3071 Win User

    I can't buy a game using my gift card

    I'm sorry the issue wasn't resolved by that solution. My only other suggestion would be to contact billing support via virtual chat or over the phone.
  6. Furannu Win User

    I can't buy a game using my gift card


    [​IMG]


    here you go
Thema:

I can't buy a game using my gift card

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