I can’t add my debit card to my xbox

Discus and support I can’t add my debit card to my xbox in XBoX on Windows to solve the problem; I can't add my credit card and will prompt "Check the info you entered. It doesn't match the info for this card." But I can try to add it with another... Discussion in 'XBoX on Windows' started by cole carter, Apr 22, 2023.

  1. cole carter
    cole carter Guest

    I can’t add my debit card to my xbox


    I can't add my credit card and will prompt "Check the info you entered. It doesn't match the info for this card." But I can try to add it with another account.

    I also tried to change other credit cards, but the same is not possible.

    I have waited 24 and I have contacted the support team!!! Nothing has changed!!!

    :)
     
    cole carter, Apr 22, 2023
    #1
  2. Dericka Win User

    I can’t add my debit card to my xbox

    Hi, I'm , an Independent advisor and I can surely help you.

    Don't worry we will work on this together. May I know did you try to add the card on your console too?
  3. Dericka Win User

    I can’t add my debit card to my xbox

    I see. If this is the case, this means the issue is on your billing info. You'll be needing to reach your bank for this.
  4. cole carter Win User

    I can’t add my debit card to my xbox

    Yes I tried my console first when that wasn’t working I tried using my computer to add it to my Microsoft account and still it wouldn’t work. I have all the addresses correct and the cards are activated
  5. Blackprint Win User

    Is using a debit card instead of a credit card possible ?

    I just added a debit card to my account so you can add a debit card. I'm in the UK.
  6. MikeHunt4215 Win User

    Xbox app problem

    Some one has stolen my other account with multiple debit card on the account and now I can’t log back into my account
Thema:

I can’t add my debit card to my xbox

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