I can’t add my account to my Xbox after factory resetting, it just brings a loading sign up...

Also when i try to sign back into my account after factory reseting it will start loading and then it wint sign me into my account so it takes a few trys

Hello!

I have done the Xbox reset which let me add my account back however I can’t add my family or any other account (previously I had 3 accounts, now I only have mine because of this) every time I try to add one it just loads and brings me back to the main screen with no error.

The shell version is 2206.0.2205.19001

Os version is 10.0.22000.4975 (xb_flt_2206co.220622-1125)

Thanks in advance for the help!

So I can't sign into my xbox. Last night was perfectly fine but today it wouldn't let me sign into my account. When I would select my account it would spin a couple times, and then go back to the 'choose which account' screen. I've hard restarted
and reset the xbox back to factory settings but it did not solve the problem. When I first start the console after a factory reset, I'll get to the point where I sign into an account and it'll briefly load, and then tell me I have to sign in later and continues
with other first startup things. When I get to the dashboard and try to add an account, it'll pause, and then bring me back to the 'add an account' screen without ever actually signing me in or adding my account. If someone has any other troubleshooting
steps that would be amazing!

Hey Kevin I had exactly the same issue. I fixed it by unplugging the Ethernet cable(internet). And connecting through Wi-Fi. Hope you find this useful.

Cheers dougy

I'm experiencing a similar problem I can't sign into my account. Nothing on my screen pops up. It just loads and sends me back to the offline screen. After I have clicked on sign into my account. I have tried hard resetting my Xbox but it still doesn't solve
my problem.

So if I factory reset my Xbox and after the process sign to my previous account everything including my progress will be there?