I can't add a friend back even though they said they didn't block me, its glitched out, my...

Hi again.

That's frustrating, it sounds like you're encountering a temporary glitch while trying to add your friend on your Xbox Series X. Here are some things you can try to fix it:

Basic Troubleshooting:

Restart your Xbox: A simple restart can often resolve temporary glitches. Hold down the Xbox button on your controller for 10 seconds until the console shuts down completely, then unplug it for 30 seconds before restarting.

Check Internet Connection: Ensure your Xbox is connected to a stable internet connection. Try restarting your router if necessary.

Sign Out and Sign In: Sign out of your Xbox account and then sign back in. This can refresh your connection and fix minor authentication issues.

Hard Reset: If a simple restart doesn't work, try a hard reset. Hold down the power button and Xbox button (the one on the console, not the controller) for 10 seconds.
This will completely shut down the console and clear its cache.

Friend-Specific Troubleshooting:

Double-check your friend's Gamertag: Make sure you're entering the correct Gamertag, including any case sensitivity or special characters.

Try adding through different methods: Try adding your friend through different methods like searching Gamertags, joining a game they're in, or using the Xbox mobile app.

Check Privacy Settings: Ensure your friend's privacy settings allow them to receive friend requests. You can also check your own privacy settings to see if they might be blocking invitations.

Verify friend hasn't blocked you: Ask your friend directly if they have accidentally blocked you, which could prevent you from adding them.

I hope this helps

It hasn't helped any and nothing has changed unfortunately

Hi again Caden

Please try to solve the problem by doing the following procedures:

1. With the Xbox on, press the power button on the front of the console for 10 seconds until it turns off completely.

2. Unplug the power cord from the console and wait 30 seconds.

3. Reconnect the power cable to your console and turn it on normally.

4. Check if the problem persists, if so, please reset your console to its factory settings keeping your games and applications as follows:

Go to Settings > System > Console Info > Reset Console > Reset and keep games and apps.

This way your console will be reconfigured and you will have to add your account again. No game or application will be deleted, nor will you lose the progress of any game since these are saved in the Xbox Cloud.

5. Check if the problem continues.

Note: Some of the information, which were gained from this answer, were received in a thread on the Microsoft forum by , and it seemed a good idea, to share this information with you. Source of information (credits to advisor Gerardo):

https://answers.microsoft.com/thread/d3a68d0d-235f-4c2f-b582-aa78fd42dbaf

I hope the information I gave you has been useful, have a happy day.

Hi Caden, my name is Jhon, and will be a pleasure help you

To give you more precise information, could you give me some details about what device or game you are trying to add a friend on and why you say the error is occurring? Does it show it on the screen? exactly what it says

Best regards
Jhon

It didn't fix anything can't still add my friend back sadly