I can't add a custom gamerpic to my profile on the Xbox Beta on Windows 10

Discus and support I can't add a custom gamerpic to my profile on the Xbox Beta on Windows 10 in XBoX Games and Apps to solve the problem; When I try to add an image to my profile on Xbox beta, it says that it must be 1080x1080 pixels even though the image was that size. I tried images... Discussion in 'XBoX Games and Apps' started by MrAnimeDoge, Apr 22, 2017.

  1. MrAnimeDoge
    MrAnimeDoge Guest

    I can't add a custom gamerpic to my profile on the Xbox Beta on Windows 10


    When I try to add an image to my profile on Xbox beta, it says that it must be 1080x1080 pixels even though the image was that size. I tried images that were 1080x1080 and 1920x1200 but it still says that.

    :)
     
    MrAnimeDoge, Apr 22, 2017
    #1
  2. Daft Badger
    Daft Badger Guest
    gamer pic

    Only way for the public to upload a custom gamerpic at the moment is by using the beta xbox app on a windows 10 pc.
     
    Daft Badger, Apr 22, 2017
    #2
  3. Daft Badger
    Daft Badger Guest
    Xbox one custom gamerpic problems

    Ok,so you can now upload a custom gamerpic if you have the xbox beta app on a windows 10 pc.

    If it's the ordinary xbox app it wont work
     
    Daft Badger, Apr 22, 2017
    #3
  4. Paul Bab
    Paul Bab Guest

    I can't add a custom gamerpic to my profile on the Xbox Beta on Windows 10

    Hi,

    An outdated version of the app or a corrupted profile data are the usual reasons why you are experiencing this problem. We need to answer the following questions so we can properly isolate your concern:

    • What is the exact error message that you are getting?
    • Have you tried signing in a different account to the Xbox app and check if the same instance occurs?
    • Are you experiencing issues with other apps as well?
    • Have you made any changes on the device prior to this concern?

    In the meantime, you may perform the following solutions on your Windows 10 computer that can help resolve issues with the Xbox app:

    Solution 1: Run the troubleshooter for Windows apps

    Visit this
    page     and click Run troubleshooter. Follow the on-screen prompts.





    Solution 2: Check for updates for apps and games from Windows Store

    Refer to this link for the
    steps    .





    Solution 3: Check your device for Windows software and driver updates

    To check for the latest updates for your Windows 10-based device, perform the instructions provided

    here    .





    Solution 4: Sign in as a different user

    1. Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
    2. Select your account name from the top-left corner of the menu, and then select Switch account.
    3. Sign in with an account other than the one you were using.
    4. Access the Xbox app and check if it now works correctly.

    Solution 5: Reset the Xbox app

    1. Click the Start button and select Settings.
    2. Select System.
    3. Select Apps & features.
    4. Look for Store and click Advanced options.
    5. Click Reset.
    6. Restart your device so that the changes can take effect. Launch the game and check if it works correctly.




    Solution 6: Uninstall and reinstall the Xbox app

    1. Type Windows Powershell in the search box.
    2. Right click Windows Powershell and select Run as administrator.
    3. Copy and paste the following command: get-appxpackage Microsoft.XboxApp | remove-appxpackage
    4. Press Enter.

    Restart your Windows 10 device to refresh and sync all changes made. Then, download and install the Xbox app

    here     and check if it works correctly this time.

    Feel free to get back to us if anything comes up so we can provide further assistance.
     
    Paul Bab, Apr 25, 2017
    #4
  5. Paul Bab Win User

    I can't add a custom gamerpic to my profile on the Xbox Beta on Windows 10

    Hi,

    An outdated version of the app or a corrupted profile data are the usual reasons why you are experiencing this problem. We need to answer the following questions so we can properly isolate your concern:

    • What is the exact error message that you are getting?
    • Have you tried signing in a different account to the Xbox app and check if the same instance occurs?
    • Are you experiencing issues with other apps as well?
    • Have you made any changes on the device prior to this concern?

    In the meantime, you may perform the following solutions on your Windows 10 computer that can help resolve issues with the Xbox app:

    Solution 1: Run the troubleshooter for Windows apps

    Visit this
    page     and click Run troubleshooter. Follow the on-screen prompts.





    Solution 2: Check for updates for apps and games from Windows Store

    Refer to this link for the
    steps    .





    Solution 3: Check your device for Windows software and driver updates

    To check for the latest updates for your Windows 10-based device, perform the instructions provided

    here    .





    Solution 4: Sign in as a different user

    1. Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
    2. Select your account name from the top-left corner of the menu, and then select Switch account.
    3. Sign in with an account other than the one you were using.
    4. Access the Xbox app and check if it now works correctly.

    Solution 5: Reset the Xbox app

    1. Click the Start button and select Settings.
    2. Select System.
    3. Select Apps & features.
    4. Look for Store and click Advanced options.
    5. Click Reset.
    6. Restart your device so that the changes can take effect. Launch the game and check if it works correctly.




    Solution 6: Uninstall and reinstall the Xbox app

    1. Type Windows Powershell in the search box.
    2. Right click Windows Powershell and select Run as administrator.
    3. Copy and paste the following command: get-appxpackage Microsoft.XboxApp | remove-appxpackage
    4. Press Enter.

    Restart your Windows 10 device to refresh and sync all changes made. Then, download and install the Xbox app

    here     and check if it works correctly this time.

    Feel free to get back to us if anything comes up so we can provide further assistance.
  6. XA Dean Win User

    Are custom gamerpics turned off?

    Hello,

    You can add custom gamerpics via the Xbox Beta App that you can download either on your phone or PC if it's running windows 10.

    Regards,

    NRMLTY
  7. Daft Badger Win User

    Will I get banned for having custom gamer pictures

    If you have the xbox beta app on a windows 10 pc you can use custom gamerpics now.
  8. Daft Badger Win User

    gamer pic

    Only way for the public to upload a custom gamerpic at the moment is by using the beta xbox app on a windows 10 pc.
  9. Daft Badger Win User

    Xbox one custom gamerpic problems

    Ok,so you can now upload a custom gamerpic if you have the xbox beta app on a windows 10 pc.

    If it's the ordinary xbox app it wont work
Thema:

I can't add a custom gamerpic to my profile on the Xbox Beta on Windows 10

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