I can't access my Microsoft live account. I have submitted account recovery requests...

I can't sign in now I already request to recovery my account but I need to wait access

(This account is login but I can't change page)

Thank you for your response, Alex! It seems you are referring to the account recovery web form.

The reinstatement process request allows you to unlock a Microsoft account that is locked due to suspicious activity if the request was approved by Microsoft:

https://www.microsoft.com/en-us/con...7Owg-3a8F4RAmtcODsRKhaxFrNbnAPi7dX8ADYVlNPGqg

If you're trying to recover your account as you have no longer access to it, I'm afraid the only best option would be through the account recovery web form.

Since you mentioned your account is locked, I suggest you try to submit the reinstatement form to unlock the account first, then once it's done, submit a request via the account recovery web form:

https://account.live.com/acsr

Kind Regards,
Darhlene

Hi there! This is Virginia O.

I understand that you want to cancel an account recovery request.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

There is no option to cancel a submitted account recovery request, the best thing that we can do from here is to wait for the updates about your request and hope for that best that it will fail because you now have full access to your account.

Thank you for your cooperation and have a great day!

Hi Sean. My name is Kyle and I'm an independent advisor.

If you can't access the account, you will have to contact your bank or financial institution to cancel the subscription charges. You will still be able to create a new Xbox account.

Please reach back if you have further questions.

Thanks,
Kyle

Thank you for your response.

I understand nothing to worry, the next and only best option you have to recover your account is by submitting the account recovery request through the account recovery webform here on this link:

https://account.live.com/acsr

After submitting the recovery request, you will receive an update from the account recovery team within 24 hours.

In the event that this won't work, kindly try to submit another request with more accurate details since this is the only option to recover the account.

Thank you so much for your time! I hope you have a great day!